Reading Comprehension

Directions: For this question, select the best of the answer choices given.

A computer equipped with signature-recognition software, which restricts access to a computer to those people whose signatures are on file, identifies a person's signature by analyzing not only the form of the signature but also such characteristics as pen pressure and signing speed. Even the most adept forgers cannot duplicate all of the characteristics the program analyzes. Which of the following can be logically concluded from the passage above?

The primary purpose of the passage is to

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

The author implies that one way that VHS producers won control over the VCR market was by

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

Traditionally, the first firm to commercialize a new technology has benefited from the unique opportunity to shape product definitions, forcing followers to adapt to a standard or invest in an unproven alternative. Today, however, the largest payoffs may go to companies that lead in developing integrated approaches for successful mass production and distribution.
Producers of the Beta format for videocassette recorders (VCR's), for example, were first to develop the VCR commercially in 1975, but producers of the rival VHS (Video Home System) format proved to be more successful at forming strategic alliances with other producers and distributors to manufacture and market their VCR format. Seeking to maintain exclusive control over VCR distribution, Beta producers were reluctant to form such alliances and eventually lost ground to VHS in the competition for the global VCR market.
Despite Beta's substantial technological head start and the fact that VHS was neither technically better nor cheaper than Beta, developers of VHS quickly turned a slight early lead in sales into a dominant position. Strategic alignments with producers of prerecorded tapes reinforced the VHS advantage. The perception among consumers that prerecorded tapes were more available in VHS format further expanded VHS's share of the market. By the end of the 1980's, Beta was no longer in production.

The passage is primarily concerned with which of the following?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

Traditionally, the first firm to commercialize a new technology has benefited from the unique opportunity to shape product definitions, forcing followers to adapt to a standard or invest in an unproven alternative. Today, however, the largest payoffs may go to companies that lead in developing integrated approaches for successful mass production and distribution.
Producers of the Beta format for videocassette recorders (VCR's), for example, were first to develop the VCR commercially in 1975, but producers of the rival VHS (Video Home System) format proved to be more successful at forming strategic alliances with other producers and distributors to manufacture and market their VCR format. Seeking to maintain exclusive control over VCR distribution, Beta producers were reluctant to form such alliances and eventually lost ground to VHS in the competition for the global VCR market.
Despite Beta's substantial technological head start and the fact that VHS was neither technically better nor cheaper than Beta, developers of VHS quickly turned a slight early lead in sales into a dominant position. Strategic alignments with producers of prerecorded tapes reinforced the VHS advantage. The perception among consumers that prerecorded tapes were more available in VHS format further expanded VHS's share of the market. By the end of the 1980's, Beta was no longer in production.

Which of the following best describes the relation of the first paragraph to the passage as a whole?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

Traditionally, the first firm to commercialize a new technology has benefited from the unique opportunity to shape product definitions, forcing followers to adapt to a standard or invest in an unproven alternative. Today, however, the largest payoffs may go to companies that lead in developing integrated approaches for successful mass production and distribution.
Producers of the Beta format for videocassette recorders (VCR's), for example, were first to develop the VCR commercially in 1975, but producers of the rival VHS (Video Home System) format proved to be more successful at forming strategic alliances with other producers and distributors to manufacture and market their VCR format. Seeking to maintain exclusive control over VCR distribution, Beta producers were reluctant to form such alliances and eventually lost ground to VHS in the competition for the global VCR market.
Despite Beta's substantial technological head start and the fact that VHS was neither technically better nor cheaper than Beta, developers of VHS quickly turned a slight early lead in sales into a dominant position. Strategic alignments with producers of prerecorded tapes reinforced the VHS advantage. The perception among consumers that prerecorded tapes were more available in VHS format further expanded VHS's share of the market. By the end of the 1980's, Beta was no longer in production.

The author uses the word "only" in last sentence most likely in order to

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

The alignment of producers of VHS-format VCR's with producers of prerecorded videotapes is most similar to which of the following?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

Traditionally, the first firm to commercialize a new technology has benefited from the unique opportunity to shape product definitions, forcing followers to adapt to a standard or invest in an unproven alternative. Today, however, the largest payoffs may go to companies that lead in developing integrated approaches for successful mass production and distribution.
Producers of the Beta format for videocassette recorders (VCR's), for example, were first to develop the VCR commercially in 1975, but producers of the rival VHS (Video Home System) format proved to be more successful at forming strategic alliances with other producers and distributors to manufacture and market their VCR format. Seeking to maintain exclusive control over VCR distribution, Beta producers were reluctant to form such alliances and eventually lost ground to VHS in the competition for the global VCR market.
Despite Beta's substantial technological head start and the fact that VHS was neither technically better nor cheaper than Beta, developers of VHS quickly turned a slight early lead in sales into a dominant position. Strategic alignments with producers of prerecorded tapes reinforced the VHS advantage. The perception among consumers that prerecorded tapes were more available in VHS format further expanded VHS's share of the market. By the end of the 1980's, Beta was no longer in production.

The passage suggests that bank managers failed to consider whether or not the service improvement mentioned

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

The passage suggests which of the following about service provided by the regional bank prior to its investment in enhancing that service?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

According to the passage, consumers began to develop a preference for VCR's in the VHS format because they believed which of the following?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

Traditionally, the first firm to commercialize a new technology has benefited from the unique opportunity to shape product definitions, forcing followers to adapt to a standard or invest in an unproven alternative. Today, however, the largest payoffs may go to companies that lead in developing integrated approaches for successful mass production and distribution.
Producers of the Beta format for videocassette recorders (VCR's), for example, were first to develop the VCR commercially in 1975, but producers of the rival VHS (Video Home System) format proved to be more successful at forming strategic alliances with other producers and distributors to manufacture and market their VCR format. Seeking to maintain exclusive control over VCR distribution, Beta producers were reluctant to form such alliances and eventually lost ground to VHS in the competition for the global VCR market.
Despite Beta's substantial technological head start and the fact that VHS was neither technically better nor cheaper than Beta, developers of VHS quickly turned a slight early lead in sales into a dominant position. Strategic alignments with producers of prerecorded tapes reinforced the VHS advantage. The perception among consumers that prerecorded tapes were more available in VHS format further expanded VHS's share of the market. By the end of the 1980's, Beta was no longer in production.

According to the passage, investments in service are comparable to investments in production and distribution in terms of the

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

The discussion of the regional bank serves which of the following functions within the passage as a whole?

Directions: This question is based on the following reading passage. Choose the best answer to the  question on the basis of what is stated or implied in the passage.

The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations. This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.

The primary purpose of this passage is to

Directions: This question is based on the following reading passage. Choose the best answer to the question on the basis of what is stated or implied in the passage.

For a generation of suppressed, restless, working-class youths living in 1960 Jamaica, ska was a medium through which they could find expression. Since its original appearance, ska has resurfaced twice, each time presenting itself in a different guise to a new generation of music aficionados. Overcoming its humble beginnings, it has become one of the twentieth century’s most enduring and influential styles of music.
Since the early 1940's, Jamaica had adopted and adapted many forms of American musical styles. The predominantly black inhabitants of Jamaica took a liking to rhythm and blues music, importing a considerable number of American records that were showcased at dance halls in the early 1960s. Jamaican musicians took up the elements of rhythm and blues and combined it with traditional Jamaican mento music. The result was the first wave of ska.
Musically, ska is a shuffle rhythm similar to mento but with even closer ties to rhythm and blues, placing the accent on the second and fourth beats, often moving in a 12-bar blues frame. The after beat, played on the piano or strummed by a rhythm guitar, came to be characteristic of the form. A horn section, usually consisting of trumpets, trombones, and saxophones, was a vital element. Classic bands, such as the Wailers wrote songs written about Trench Town (a ghetto), rude boys (street thugs), romance, and even religious themes. In 1965, ska began to take a backseat to a newly evolved type of music, called rock steady, which was more dependent than ska had been on rhythm provided by the bass guitar and drums.
Ska was later exported by traveling Jamaican artists to Great Britain, where it became known as "blue beat." By the mid 1970's, early British punk bands were infusing reggae, a style of music that came from rock steady, into their music. Near the end of the decade, however, there was a resurgence of the influence of ska because of its upbeat, danceable rhythm. This faster paced ska came to be known as two tone. One of the essential messages of two-tone ska was the promotion of racial harmony and of having fun in the face of subjugation.
The third wave of ska began in America around 1990. Bands influenced by the two-tone ska scene began to use punk and metal music to a greater extent. The combination, which is much faster than two tone, sounds very different from the original Jamaican brand of ska.
In its three different waves, ska has given voice to seemingly voiceless, downtrodden generations. Each time it resurfaces, a new message is taken up, however, the old messages are never forgotten.

According to the passage, Ska music has

Directions: This question is based on the following reading passage. Choose the best answer to the question on the basis of what is stated or implied in the passage.

For a generation of suppressed, restless, working-class youths living in 1960 Jamaica, ska was a medium through which they could find expression. Since its original appearance, ska has resurfaced twice, each time presenting itself in a different guise to a new generation of music aficionados. Overcoming its humble beginnings, it has become one of the twentieth century’s most enduring and influential styles of music.
Since the early 1940's, Jamaica had adopted and adapted many forms of American musical styles. The predominantly black inhabitants of Jamaica took a liking to rhythm and blues music, importing a considerable number of American records that were showcased at dance halls in the early 1960s. Jamaican musicians took up the elements of rhythm and blues and combined it with traditional Jamaican mento music. The result was the first wave of ska.
Musically, ska is a shuffle rhythm similar to mento but with even closer ties to rhythm and blues, placing the accent on the second and fourth beats, often moving in a 12-bar blues frame. The after beat, played on the piano or strummed by a rhythm guitar, came to be characteristic of the form. A horn section, usually consisting of trumpets, trombones, and saxophones, was a vital element. Classic bands, such as the Wailers wrote songs written about Trench Town (a ghetto), rude boys (street thugs), romance, and even religious themes. In 1965, ska began to take a backseat to a newly evolved type of music, called rock steady, which was more dependent than ska had been on rhythm provided by the bass guitar and drums.
Ska was later exported by traveling Jamaican artists to Great Britain, where it became known as "blue beat." By the mid 1970's, early British punk bands were infusing reggae, a style of music that came from rock steady, into their music. Near the end of the decade, however, there was a resurgence of the influence of ska because of its upbeat, danceable rhythm. This faster paced ska came to be known as two tone. One of the essential messages of two-tone ska was the promotion of racial harmony and of having fun in the face of subjugation.
The third wave of ska began in America around 1990. Bands influenced by the two-tone ska scene began to use punk and metal music to a greater extent. The combination, which is much faster than two tone, sounds very different from the original Jamaican brand of ska.
In its three different waves, ska has given voice to seemingly voiceless, downtrodden generations. Each time it resurfaces, a new message is taken up, however, the old messages are never forgotten.

Which of the following statements about ska music is supported by information in the passage?

Directions: This question is based on the following reading passage. Choose the best answer to the question on the basis of what is stated or implied in the passage.

For a generation of suppressed, restless, working-class youths living in 1960 Jamaica, ska was a medium through which they could find expression. Since its original appearance, ska has resurfaced twice, each time presenting itself in a different guise to a new generation of music aficionados. Overcoming its humble beginnings, it has become one of the twentieth century’s most enduring and influential styles of music.
Since the early 1940's, Jamaica had adopted and adapted many forms of American musical styles. The predominantly black inhabitants of Jamaica took a liking to rhythm and blues music, importing a considerable number of American records that were showcased at dance halls in the early 1960s. Jamaican musicians took up the elements of rhythm and blues and combined it with traditional Jamaican mento music. The result was the first wave of ska.
Musically, ska is a shuffle rhythm similar to mento but with even closer ties to rhythm and blues, placing the accent on the second and fourth beats, often moving in a 12-bar blues frame. The after beat, played on the piano or strummed by a rhythm guitar, came to be characteristic of the form. A horn section, usually consisting of trumpets, trombones, and saxophones, was a vital element. Classic bands, such as the Wailers wrote songs written about Trench Town (a ghetto), rude boys (street thugs), romance, and even religious themes. In 1965, ska began to take a backseat to a newly evolved type of music, called rock steady, which was more dependent than ska had been on rhythm provided by the bass guitar and drums.
Ska was later exported by traveling Jamaican artists to Great Britain, where it became known as "blue beat." By the mid 1970's, early British punk bands were infusing reggae, a style of music that came from rock steady, into their music. Near the end of the decade, however, there was a resurgence of the influence of ska because of its upbeat, danceable rhythm. This faster paced ska came to be known as two tone. One of the essential messages of two-tone ska was the promotion of racial harmony and of having fun in the face of subjugation.
The third wave of ska began in America around 1990. Bands influenced by the two-tone ska scene began to use punk and metal music to a greater extent. The combination, which is much faster than two tone, sounds very different from the original Jamaican brand of ska.
In its three different waves, ska has given voice to seemingly voiceless, downtrodden generations. Each time it resurfaces, a new message is taken up, however, the old messages are never forgotten.