Commerce Accountancy

Management and Organizational Behavior

2,437 Questions

Management and organizational behavior explore how individuals and groups interact within an organization. This hub covers motivation theories, leadership styles, and delegation. These topics are essential for commerce students and competitive exam aspirants.

Work motivation theoriesLeadership stylesDelegation of authorityOrganizational structure typesPerformance appraisal aimsGroup dynamics and social loafing

Management and Organizational Behavior Questions

Multiple choice

Theory X states that

  1. workers prefer to be directed

  2. workers exercise self-direction and self-control

  3. workers have inherent liking for work

  4. works are divisible
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Theory X, proposed by Douglas McGregor, assumes that employees are inherently lazy, dislike work, and need to be coerced or directed to perform.

Multiple choice

While delegating, a superior delegates

  1. authority and responsibility but not accountability

  2. only authority

  3. only responsibility

  4. only accountability
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Delegation involves transferring authority and responsibility to a subordinate, but the superior remains ultimately accountable for the outcome. Accountability cannot be delegated.

Multiple choice

The delegation of authority depends on the subordinate's

  1. physical qualities

  2. educational qualification

  3. training

  4. ability and potential
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Effective delegation requires that a manager assesses whether the subordinate possesses the necessary skills, competence, and potential to handle the assigned tasks. Physical or educational traits are secondary to actual capability.

Multiple choice

The role of staff in line staff organisation is

  1. authoritative

  2. advisory

  3. responsible

  4. effective
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In a line and staff organization, line personnel have direct authority over production or operations, while staff personnel provide specialized advice, support, and expertise to the line managers.

Multiple choice

In line and staff organisation, the authority is vested on

  1. stafff

  2. line

  3. both (1) and (2)

  4. neither (1) or (2)
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In a line and staff organization, the line managers hold the formal authority to make decisions and give orders. Staff members provide support but do not hold the primary command authority.

Multiple choice

Decentralisation causes

  1. increase in the importance of subordinates

  2. decrease in the importance of subordinates

  3. both (1) and (2)

  4. none of these
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Decentralization involves pushing decision-making authority down to lower levels of the organization. This empowers subordinates and increases their importance by allowing them to make meaningful contributions.

Multiple choice

Leadership function includes all of the following but excludes

  1. leader

  2. situation

  3. product/service

  4. working group
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Leadership involves the interaction between a leader, the followers (working group), and the situation. The product or service is the output of the work, not a component of the leadership function itself.

Multiple choice

The decentralisation of an organisation has which of the following advantages?

  1. Reduced burden on top executives, executive development and can solve the problems of co-ordination

  2. Option 1 and improvement of morale.

  3. No such advantage

  4. Can't say
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Decentralization reduces the burden on top management, fosters the development of lower-level managers, and can improve coordination by allowing decisions to be made closer to the point of action.

Multiple choice

In case of functional organisation,

  1. the organisation is divided into functions of specialists having authority

  2. there are specialist advisers but they have no authority

  3. both (1) and (2)

  4. can't say
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

In a functional organization, the structure is divided based on specialized functions (e.g., marketing, finance). Specialists in these areas have authority over their respective functions across the organization.

Multiple choice

According to Scalar principle of organisation,

  1. only one superior is possible for each subordinate.

  2. a manager can supervise only a limited number of subordinates.

  3. complex problems are to be referred to the higher level of management.

  4. all the above.
Reveal answer Fill a bubble to check yourself
C Correct answer
Multiple choice

Can feelings be managed in business?

Directions: Read the passage and answer the following question:

What's a manager have to do about feelings in business? 

Why, manage them of course.
Not to mock your question in the slightest: We are dead serious. If there’s one thing that doesn't get enough attention for undermining productivity, creativity and the general smooth functioning of the business, it's the mismanagement of the emotion in the workplace. Too many managers would rather let people act, well, unmanaged.

Now, we're not even slightly qualified to opine on human nature; well, maybe we are as qualified as the next guy; but you don’t have to watch reality TV to know that, left unattended, people can fall into some pretty dysfunctional behaviours. Maybe it’s because gossip, ganging up, paranoia and the like were hardwired into the human brain to ensure the survival of the species, as some scientists have hypothesized.

But the underlying reasons why groups of people can get so terribly caught up in the negative feelings don’t really matter. All that does-from a manager’s point of view-is that unhealthy emotions usually beget more unhealthy emotions.

That’s why you have to manage them-which, fortunately, takes neither a degree in psychology nor more time than you already have. It takes only an active commitment to remove uncertainty from your organization and to instill a purposeful approach to inspiration.

  1. No

  2. Yes

  3. Sometimes yes

  4. Not all the times
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

'Feelings can be managed' is implied in the last paragraph in the statement. 'It takes only an active commitment to remove uncertainty from his/her organization and to instill a purposeful approach to inspiration'.

Multiple choice

Can productivity be affected by unmanaged feelings in the company?

Directions: Read the passage and answer the following question:

What's a manager have to do about feelings in business? 

Why, manage them of course.
Not to mock your question in the slightest: We are dead serious. If there’s one thing that doesn't get enough attention for undermining productivity, creativity and the general smooth functioning of the business, it's the mismanagement of the emotion in the workplace. Too many managers would rather let people act, well, unmanaged.

Now, we're not even slightly qualified to opine on human nature; well, maybe we are as qualified as the next guy; but you don’t have to watch reality TV to know that, left unattended, people can fall into some pretty dysfunctional behaviours. Maybe it’s because gossip, ganging up, paranoia and the like were hardwired into the human brain to ensure the survival of the species, as some scientists have hypothesized.

But the underlying reasons why groups of people can get so terribly caught up in the negative feelings don’t really matter. All that does-from a manager’s point of view-is that unhealthy emotions usually beget more unhealthy emotions.

That’s why you have to manage them-which, fortunately, takes neither a degree in psychology nor more time than you already have. It takes only an active commitment to remove uncertainty from your organization and to instill a purposeful approach to inspiration.

  1. Yes

  2. No

  3. Sometimes yes

  4. At all times
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

As per the passage 'If there's one thing that doesn't get enough attention for undermining productivity, creativity and the general smooth functioning of the business, it's the mismanagement of the emotion in the workplace', this implies that unmanaged emotions effect the productivity of the workplace.

Multiple choice

Which of the following options is/are dysfunctional behaviours?

Directions: Read the passage and answer the following question:

What's a manager have to do about feelings in business? 

Why, manage them of course.
Not to mock your question in the slightest: We are dead serious. If there’s one thing that doesn't get enough attention for undermining productivity, creativity and the general smooth functioning of the business, it's the mismanagement of the emotion in the workplace. Too many managers would rather let people act, well, unmanaged.

Now, we're not even slightly qualified to opine on human nature; well, maybe we are as qualified as the next guy; but you don’t have to watch reality TV to know that, left unattended, people can fall into some pretty dysfunctional behaviours. Maybe it’s because gossip, ganging up, paranoia and the like were hardwired into the human brain to ensure the survival of the species, as some scientists have hypothesized.

But the underlying reasons why groups of people can get so terribly caught up in the negative feelings don’t really matter. All that does-from a manager’s point of view-is that unhealthy emotions usually beget more unhealthy emotions.

That’s why you have to manage them-which, fortunately, takes neither a degree in psychology nor more time than you already have. It takes only an active commitment to remove uncertainty from your organization and to instill a purposeful approach to inspiration.

  1. Bossing

  2. Ganging up

  3. Paranoia

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

 All the above options are techniques followed by the human brain to ensure its survival.