Multiple choice

When Dealing with a Customer, You Should Not?

  1. Get caught up in an argument.

  2. Use the word "NO"

  3. Give out orders or place blame on the Customer.

  4. All of the Above.
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

In professional customer service, you should avoid arguing with customers, using negative words like 'no' without alternatives, and ordering them around or placing blame on them. Therefore, all of these actions should be avoided.

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