Multiple choice

Which of the following provides management for business by managing relationship with potential and current customers and business partners in marketing, sales and service?

  1. Enterprise Resource Planning (ERP)

  2. Customer Relationship Management (CRM)

  3. Knowledge Management System (KMS)

  4. Supply chain management (SCM)

  5. Effective Support System (ESS)

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

CRM provides the relationship among customers and business partners in marketing and sales.