Multiple choice technology

NON US DCS request tickets with low and med pri are to be

  1. one way escalated

  2. 2 way escalated

  3. reassigned to property

  4. 3 way escalated
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

NON-US DCS (Data Center Services) request tickets with low and medium priority require two-way escalation to ensure proper handling across regions. Option B is correct - these tickets are 2-way escalated. Options A, C, and D describe incorrect escalation procedures (one-way, reassignment, or 3-way).

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