You must always two way escalate a high pri ticket via T0ES to DCS
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Keep practicing — related questions
- It is acceptable to two way escalate a low pri ticket
- A DCS Request ticket, returning to a property owner, has to be two way escalated.
- NON US DCS request tickets with low and med pri are to be
- Every high pri request ticket is to be…
- Network High Pri request tickets are usually
- Network High Pri request tickets are usually
- How do you escalate tickets?
- Any cnfirmed ticket can be transferred to somebody else.