What is the case type which you need to select for Service Order Ticket
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Type 5
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Type 4
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Type 3
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Type 2
For a Service Order Ticket, the case type that needs to be selected is Type 5. This is a system-specific case type classification used in the ticket management system for service orders.
In this ticketing/case management system, a Service Order Ticket must be created using Case Type 5, a specific configuration value distinguishing it from other case categories (Types 2–4, which presumably map to different ticket categories like incident, request, or complaint tickets). This is a system-specific configuration convention rather than a general IT principle, so the correct type number depends entirely on how case types were set up in this particular platform's configuration.