Multiple choice technology testing

Service Order Case can be created with Case combinations

  1. Level 1 =Tech-Cable and Level 5 = Truck

  2. Level 1 =Tech-Cable and Level 5 = Ticket

  3. Level 1 =Tech-Wireless and Level 5 = Truck

  4. Level 1 =Tech-Wireless and Level 5 = Ticket

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Level 1 = Tech-Cable and Level 5 = Truck represents a valid case combination configuration for dispatchable service orders. Other options are incorrect because they pair incompatible levels (like Level 5 as Ticket or Level 1 as Tech-Wireless) that do not align with the standard workflow criteria required to generate a service order case.