Tag: green-belt

Questions Related to green-belt

An improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance.

  1. Control Chart

  2. Six Sigma

  3. Benchmarking

  4. Cause and Effect Diagram


Correct Option: C

AI Explanation

To answer this question, you need to understand the concept of benchmarking. Let's go through each option to understand why it is correct or incorrect:

Option A) Control Chart - This option is incorrect because a control chart is a statistical tool used to monitor and control a process over time. It is not directly related to measuring performance against other companies.

Option B) Six Sigma - This option is incorrect because Six Sigma is a methodology used to improve processes by reducing defects and variations. It focuses on data-driven decision-making and process improvement, but it does not specifically involve measuring performance against other companies.

Option C) Benchmarking - This option is correct because benchmarking is the process of comparing an organization's performance against that of best-in-class companies or industry leaders. It involves identifying the best practices and processes used by these companies and using that information to improve the organization's own performance.

Option D) Cause and Effect Diagram - This option is incorrect because a cause and effect diagram, also known as a fishbone diagram, is a problem-solving tool used to identify and analyze the potential causes of a problem. It is not specifically related to measuring performance against other companies.

The correct answer is C) Benchmarking. This option is correct because it describes the process of measuring performance against best-in-class companies and using that information to improve performance.

Any event that can be measured that provides a chance of not meeting a customer requirement is

  1. Defect

  2. Defective

  3. Defect Opportunity

  4. Defect Variation


Correct Option: C
Explanation:

To solve this question, the user needs to understand the concept of quality control and the terminology used in quality management.

The answer to this question is C. Defect Opportunity.

Explanation:

A defect is a nonconformity, or failure to meet a customer requirement. A defective item is one that contains one or more defects.

A defect opportunity is any event or occurrence during a production or service process that provides a chance for a defect to occur. A single item or service can have multiple defect opportunities.

Defect variation refers to the differences in quality among the output of a process.

Therefore, option A is incorrect because it refers to a nonconformity or failure to meet a customer requirement, but does not account for the number of opportunities for a defect to occur.

Option B is incorrect because it refers to an item that contains one or more defects, but does not account for the number of opportunities for a defect to occur.

Option D is incorrect because it refers to the differences in quality among the output of a process, but does not account for the number of opportunities for a defect to occur.

The Answer is: C. Defect Opportunity

Arithmetic average of a set of values is known as

  1. Median

  2. Standard Deviation

  3. Mode

  4. Mean


Correct Option: D
  1. Number of defects increase exponentially

  2. Number of defects increase linearly

  3. Number of defects increase following quadratic equation

  4. None


Correct Option: D
  1. An executive observes and critically evaluates his/her company services by playing the role of a customer himself or herself

  2. Observation of how your customer utilizes your service

  3. Customer Contact employees, who have regular conversations with customers

  4. An executive observes his/her company services by playing the role of a manager himself or herself


Correct Option: A
  1. Testing expertise

  2. Buy-in for possible solution

  3. Risk of implementation

  4. Cost-benefit analysis


Correct Option: B

Center line on a box plot indicates

  1. Mean

  2. Median

  3. Mode

  4. Average of Mean, Median and Mode


Correct Option: B

Channeling, Analogy, AntiSolution & Brainwriting are a part of ___________

  1. Response Plan

  2. Modified Brainstorming

  3. TRIZ

  4. Cause and Effect Analysis


Correct Option: B
  1. Differences in Averages

  2. Differences in Variation

  3. Differences in Proportions

  4. Differences in distribution shape of values


Correct Option: C
  1. It impacts the customer’s ability to deliver output

  2. It results in significant risk of losing the customer

  3. It could cause harm to the customer

  4. The problem could be solved by doing an Improvement Project


Correct Option: D