What is a key project metric defined from the customer perspective?
Business Big Y
Process Y
Project Y
Industry Y
What is Cost benefit Analysis used for?
Justifies in financial terms why it is worth executing the Project
Analysis of the project Ys
Analysis of only project execution cost
Exponentially Waivered Moving Average
When a common cause is interpreted as a special cause we would be _____
Under reacting
Over reacting
Process Change
Quick fix
Which Hypothesis test is used to see whether 3 sample means of continuous data are equal or not?
ANOVA
ANOM
Chi-square
Normality
Which is not a correct goal statement?
Improve Productivity by 60% before Q4 2004
Improve Employee Safety by installing Fire Extinguishers in all floors before 31 March 2005
Increase the number of customer base in the ABC system by 95% by 3 Sep 2005
Reduce the occurrence of error in XYZ system by 60% before 20 Jan 2006
Which is not true
Interpreting common cause as common cause will lead to systematic process change
Interpreting special cause as special cause will lead to possible containments
Interpreting special cause as common cause will lead to overreacting
Interpreting common cause as special cause will lead to overreacting
Which methodology will you use if you have to redesign a process that has reached its entitlement
DMADV
DMAIC
DoE
Lean
Which of the following is a measure of variation
Mode
Quartile
Mean
Standard Deviation
Which of the following is incorrect
Measurement error is always present in the total variation
Measurement variation can be separated from the true process variation
Measurement error is always a bigger deal than you think
Measurement variation should be minimum
Which of the following is not a measure of central tendency?
Arithmetic mean
Median
Variance