Tag: packaged enterprise solutions

Questions Related to packaged enterprise solutions

For the Mobile Client to work properly

technology packaged enterprise solutions

  1. Set Transaction Docking = FALSE

  2. Set Docking Transaction Logging = TRUE

  3. Set EXEC = TRUE

  4. Set EXEC = FALSE

Show answer
Correct Option: B

What does “Generate New Database” component do?
technology packaged enterprise solutions

  1. Create a new database

  2. Create a Template for current Database Schema

  3. Import Repository

  4. Migrate Repository

Show answer
Correct Option: B

CRM On Demand refers to customer relationship management using __________ solutions?[Choose three]

technology packaged enterprise solutions

  1. On premises

  2. Web Hosted

  3. Integrated

  4. Real Time

Show answer
Correct Option: B,C,D

AI Explanation

To answer this question, you need to understand the different types of customer relationship management (CRM) solutions.

Option A) On premises - This option is incorrect. On premises CRM refers to CRM software that is installed and hosted on the company's own servers, rather than being accessed over the internet.

Option B) Web Hosted - This option is correct. Web hosted CRM, also known as CRM On Demand, refers to CRM solutions that are accessed over the internet. These solutions are hosted by a third-party provider and accessed using a web browser.

Option C) Integrated - This option is correct. Integrated CRM refers to CRM solutions that are integrated with other business systems, such as ERP (Enterprise Resource Planning) systems or marketing automation platforms. This integration allows for seamless data sharing and improves overall business efficiency.

Option D) Real Time - This option is correct. Real-time CRM refers to CRM solutions that provide up-to-date and immediate access to customer information. This allows businesses to respond quickly to customer inquiries and make informed decisions based on real-time data.

The correct answer is B, C, D. These options are correct because CRM On Demand refers to customer relationship management using web-hosted, integrated, and real-time solutions.

What all does a good CRM product helps you achieve? [Choose four]
technology packaged enterprise solutions

  1. Better customer relations management

  2. Higher Employee satisfaction

  3. Lower the service time

  4. Increase productivity

  5. Change Employee attitude

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Correct Option: A,B,C,D

How can you limit catalog visibility to only those groups associated with the catalog?
technology packaged enterprise solutions

  1. Adjust the responsibilities associated with the Access Groups to ensure only the appropriate people have access

  2. Set the Visible Flag for the catalog on the Catalog screen

  3. Set the Private Flag for the catalog on the Catalog screen

  4. Adjust the positions associated with the Access Groups to ensure only the appropriate people have access

Show answer
Correct Option: C

Ken Fisher has several positions, including Service Representative, Service Leader, and Support Engineer. His primary position is Support Engineer. How can Ken change his active position to Service Representative after he logs in?
technology packaged enterprise solutions

  1. Change the default position flag in his profile

  2. Select Administration – User -> ?User Profile

  3. Select the position during the login process

  4. Select Tools -> User Preferences -> Change Position

Show answer
Correct Option: D

Which of the following statements is true about access control?
technology packaged enterprise solutions

  1. Different users with the same Responsibility may see different data on the same view

  2. View access for a Responsibility in one Organization will be different in another Organization

  3. Users see data based on Responsibility, ID, and Position

  4. Users with different view access cannot view the same data

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Correct Option: A

How do you register views?
technology packaged enterprise solutions

  1. Administration- Application ->Responsibilities

  2. Administration- Application -> Views

  3. Administration- Application -> Utilities->Responsibilities

  4. Administration- Application -> Utilities->Views

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Correct Option: B

A user has multiple positions in his organization. He works as ‘Sales Manager’ and ‘Supervisor’ and his primary position in Siebel is ‘Account Manager’. When he logs in the application, he would log in as:

technology packaged enterprise solutions

  1. Sales Manager

  2. Supervisor

  3. Previous logged in Position

  4. Account Manager

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Correct Option: D

Which of the following options are correct about Siebel CRM Applications? [Choose Three].
technology packaged enterprise solutions

  1. Are built on a Common architecture

  2. Share different database between multiple Siebel Applications

  3. Are designed to be implemented with minimal configuration

  4. Provides your customers with a consistent view of the company, and your company with a consistent view of the customers

Show answer
Correct Option: A,C,D