When you get a stubborn customer who insisting he wants a product of certain type when you know it is not suitable for him?
You are ready to sell the product since you don’t want any more argument with him
Showing the thing which he insisted and asking his permission to show the right product which you think that will suit him
Argue with him and explain him it will not suit
None of these
When people are rude without knowing they are being rude
Create a dispute
Discuss with them and make them understand their rudeness
Walk away politely and come back later. This will defuse the tension
How do you deal with fault finders?
Don’t do any faults
Invite criticism and try to stay clear of opinion
Both
To make the shy people (who avoid eye contact, blush easily, speak rarely, and never volunteer) speak in meetings, point out them and ask simple questions. This will give confidence to them
True
False
Getting work from people who are egoists, show offs, the self centered can be done by
Flattery; this will motivate them to complete the work faster
Deny them the oxygen of attention and they will wither away
Handling aggressive people without getting thumped on the nose can be achieved by having proper information in hands. It will make the people think twice before they mess with you again
Are you an ________ of this school?
alumni
alumnii
alumnus
alumnae
Do you breed __________ here?
sheep
sheeps
sheep’s
sheeps’