Tag: softskills

Questions Related to softskills

The single most important factor in leaving a voice mail message is ______.
softskills communication

  1. Leave a message that's short and to the point

  2. Leaving as much information as possible

  3. Humor

  4. Speaking clearly and succinctly

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Correct Option: A,D

You should smile when you're on the phone; it "shows" through the phone
softskills communication

  1. True

  2. False

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Correct Option: B

It is said you should make business calls during the time of day most people are freshest to receive them. When is this?
softskills communication

  1. 8 a.m. to 10 a.m.

  2. 3 to 5 p.m.

  3. 1 to 3 p.m

  4. 10 a.m. to noon

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Correct Option: D

What is not an active listening word that will let your party know you are listening while on a business phone call?
softskills communication

  1. "What?"

  2. "Yes"

  3. "I see"

  4. "Great"

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Correct Option: A

To make your presentation truly effective, you must also make your objective realistic. Ask yourself these questions:
softskills business skills

  1. Can you accomplish your objective in both the available preparation time and presentation time?

  2. Does your audience have the necessary knowledge and background to achieve your desired results?

  3. Should I prepare for the known presentation?

  4. Are resources available for you to accomplish your ideas? Do key individuals stand in the way of your goals?

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Correct Option: A,B,D

The introductory part of a presentation can be with -
softskills business skills

  1. Start to topic immediately

  2. Start with a nice story which is fun filled even though not related to topic

  3. Begin your talk with a bang / Icebreaker

  4. None of the above

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Correct Option: C

The three most important criteria for a good icebreaker are:
softskills business skills

  1. Short / Appropriate / Participative

  2. Short / Random / Immediate

  3. Lengthy / Less interactive / Random

  4. All of the above

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Correct Option: A

In addition to changing your pace frequently, there are four techniques you can use to help your listeners remember more of your message. These are:
softskills business skills

  1. Repetition / Icebreakers / Breaks / Involvement

  2. Summarizing / Breaks / Activities / Tone

  3. Repetition / Association or connection / Intensity / Involvement

  4. None of the above

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Correct Option: C

These memory supports keep attention at a high level and helps people remember your message. Other techniques you can use to sharpen your presentation include:
softskills business skills

  1. Examples / Statistics / Comparisons / Testimony

  2. Breaks / Icebreakers / Activities / Anecdotes

  3. Activities / System support / Statistics / Breaks

  4. All of the above

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Correct Option: A

The three most important criteria for a good icebreaker are:
softskills business skills

  1. Short / Random / Immediate

  2. Lengthy / Less interactive / Random

  3. Short / Appropriate / Participative

  4. All of the above

Show answer
Correct Option: C