Commerce Accountancy

Management and Organizational Behavior

2,437 Questions

Management and organizational behavior explore how individuals and groups interact within an organization. This hub covers motivation theories, leadership styles, and delegation. These topics are essential for commerce students and competitive exam aspirants.

Work motivation theoriesLeadership stylesDelegation of authorityOrganizational structure typesPerformance appraisal aimsGroup dynamics and social loafing

Management and Organizational Behavior Questions

Multiple choice

Directions: Answer the following statements in

True: If the statement admits what the writer says. False: If the statement contradicts what the writer says. Not Given: If nothing has been mentioned by the writer.

Happiness helps in the period of deteriorating.

READING PASSAGE 2: LIFE @ WORKPLACE
Teresa Amabile, professor of business administration at Harvard Business School, says that work environment can influence motivation, creativity and performance of individuals and teams. Her research highlights that there seems to be a cognitive process set up when people feel good, leading to more flexible, fluent and original thinking. What’s more, there actually a carry-over, an incubation effect, to the next say.

 In times of a dipping Sensex and peaking inflation, happiness is an important ingredient for a productive work environment. “Small things make workers feel committed to an organization, says Barbara Glanz, an author specializing in workplace issues. By keeping your team happy, you’re choosing to create and work with a powerful business tool. Happiness ensures mental well-being of employees and customers, directly upping a company’s profitability.

Organizations worldwide are realizing the importance of keeping employees happy to have a more productivity workplace. Work today is definitely taxing. In a high-stress, tight deadline world, employees need something to lighten up or else they would burn out very fast. A team should be a creation of excellent balance of  fun and hard work. Introducing fun and togetherness in the team not just helped bond people in the team who previously had strained relations, but also improved output.

The general myth is that happiness depends on salary to a large extent. But financial reward is not always the ticket to a happy workplace. Clearly there are more intangible expectations such as recognition, appreciation, respect and growth that help the employees to stay cheerful. With a clear impact on employee productivity, enhancing workplace happiness is rising up the business agenda. It can be a small gesture like sending motivating mailers, celebrating small occasions, or going out to coffee with the team. Be sure a small investment in this direction will definitely yield great rewards.

  1. Yes

  2. No

  3. Not Given
Reveal answer Fill a bubble to check yourself
B Correct answer
Multiple choice

Directions: Answer the following statements in

True: If the statement admits what the writer says. False: If the statement contradicts what the writer says. Not Given: If nothing has been mentioned by the writer.

Unity helps in closing conflicts.

READING PASSAGE 2: LIFE @ WORKPLACE
Teresa Amabile, professor of business administration at Harvard Business School, says that work environment can influence motivation, creativity and performance of individuals and teams. Her research highlights that there seems to be a cognitive process set up when people feel good, leading to more flexible, fluent and original thinking. What’s more, there actually a carry-over, an incubation effect, to the next say.

 In times of a dipping Sensex and peaking inflation, happiness is an important ingredient for a productive work environment. “Small things make workers feel committed to an organization, says Barbara Glanz, an author specializing in workplace issues. By keeping your team happy, you’re choosing to create and work with a powerful business tool. Happiness ensures mental well-being of employees and customers, directly upping a company’s profitability.

Organizations worldwide are realizing the importance of keeping employees happy to have a more productivity workplace. Work today is definitely taxing. In a high-stress, tight deadline world, employees need something to lighten up or else they would burn out very fast. A team should be a creation of excellent balance of  fun and hard work. Introducing fun and togetherness in the team not just helped bond people in the team who previously had strained relations, but also improved output.

The general myth is that happiness depends on salary to a large extent. But financial reward is not always the ticket to a happy workplace. Clearly there are more intangible expectations such as recognition, appreciation, respect and growth that help the employees to stay cheerful. With a clear impact on employee productivity, enhancing workplace happiness is rising up the business agenda. It can be a small gesture like sending motivating mailers, celebrating small occasions, or going out to coffee with the team. Be sure a small investment in this direction will definitely yield great rewards.

  1. Yes

  2. No

  3. Not Given
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The passage discusses happiness, fun, and togetherness in teams - not unity or conflict resolution. It mentions team bonding improved output, but never mentions unity closing conflicts. The statement introduces concepts absent from the text.

Multiple choice

Choose the appropriate title for the Reading Passage 2.

READING PASSAGE 2: LIFE @ WORKPLACE
Teresa Amabile, professor of business administration at Harvard Business School, says that work environment can influence motivation, creativity and performance of individuals and teams. Her research highlights that there seems to be a cognitive process set up when people feel good, leading to more flexible, fluent and original thinking. What’s more, there actually a carry-over, an incubation effect, to the next say.

 In times of a dipping Sensex and peaking inflation, happiness is an important ingredient for a productive work environment. “Small things make workers feel committed to an organization, says Barbara Glanz, an author specializing in workplace issues. By keeping your team happy, you’re choosing to create and work with a powerful business tool. Happiness ensures mental well-being of employees and customers, directly upping a company’s profitability.

Organizations worldwide are realizing the importance of keeping employees happy to have a more productivity workplace. Work today is definitely taxing. In a high-stress, tight deadline world, employees need something to lighten up or else they would burn out very fast. A team should be a creation of excellent balance of  fun and hard work. Introducing fun and togetherness in the team not just helped bond people in the team who previously had strained relations, but also improved output.

The general myth is that happiness depends on salary to a large extent. But financial reward is not always the ticket to a happy workplace. Clearly there are more intangible expectations such as recognition, appreciation, respect and growth that help the employees to stay cheerful. With a clear impact on employee productivity, enhancing workplace happiness is rising up the business agenda. It can be a small gesture like sending motivating mailers, celebrating small occasions, or going out to coffee with the team. Be sure a small investment in this direction will definitely yield great rewards.

  1. Office fundas

  2. Make happiness your weapon

  3. Nature of workplace
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The passage's central theme is using happiness as a strategic business tool to improve workplace productivity, creativity, and profitability. 'Make happiness your weapon' best captures this instrumental view of happiness as a powerful tool for organizational success.

Multiple choice

Directions: Answer the following statements in

True: If the statement admits what the writer says. False: If the statement contradicts what the writer says. Not Given: If nothing has been mentioned by the writer.

Healthy environment leads to surplus value as a measure of production profitability.

READING PASSAGE 2: LIFE @ WORKPLACE
Teresa Amabile, professor of business administration at Harvard Business School, says that work environment can influence motivation, creativity and performance of individuals and teams. Her research highlights that there seems to be a cognitive process set up when people feel good, leading to more flexible, fluent and original thinking. What’s more, there actually a carry-over, an incubation effect, to the next say.

 In times of a dipping Sensex and peaking inflation, happiness is an important ingredient for a productive work environment. “Small things make workers feel committed to an organization, says Barbara Glanz, an author specializing in workplace issues. By keeping your team happy, you’re choosing to create and work with a powerful business tool. Happiness ensures mental well-being of employees and customers, directly upping a company’s profitability.

Organizations worldwide are realizing the importance of keeping employees happy to have a more productivity workplace. Work today is definitely taxing. In a high-stress, tight deadline world, employees need something to lighten up or else they would burn out very fast. A team should be a creation of excellent balance of  fun and hard work. Introducing fun and togetherness in the team not just helped bond people in the team who previously had strained relations, but also improved output.

The general myth is that happiness depends on salary to a large extent. But financial reward is not always the ticket to a happy workplace. Clearly there are more intangible expectations such as recognition, appreciation, respect and growth that help the employees to stay cheerful. With a clear impact on employee productivity, enhancing workplace happiness is rising up the business agenda. It can be a small gesture like sending motivating mailers, celebrating small occasions, or going out to coffee with the team. Be sure a small investment in this direction will definitely yield great rewards.

  1. Yes

  2. No

  3. Not Given
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The passage states happiness 'ensures mental well-being' and 'directly upping a company's profitability' through productive work environments. While the statement wording is awkward ('surplus value as a measure of production profitability'), the core meaning aligns - healthy/happy environments lead to improved productivity and profitability.

Multiple choice

Directions: Answer the following statements in

True: If the statement admits what the writer says. False: If the statement contradicts what the writer says. Not Given: If nothing has been mentioned by the writer.

Incubation is defined as a process of unconscious recombination of thought elements.

READING PASSAGE 2: LIFE @ WORKPLACE
Teresa Amabile, professor of business administration at Harvard Business School, says that work environment can influence motivation, creativity and performance of individuals and teams. Her research highlights that there seems to be a cognitive process set up when people feel good, leading to more flexible, fluent and original thinking. What’s more, there actually a carry-over, an incubation effect, to the next say.

 In times of a dipping Sensex and peaking inflation, happiness is an important ingredient for a productive work environment. “Small things make workers feel committed to an organization, says Barbara Glanz, an author specializing in workplace issues. By keeping your team happy, you’re choosing to create and work with a powerful business tool. Happiness ensures mental well-being of employees and customers, directly upping a company’s profitability.

Organizations worldwide are realizing the importance of keeping employees happy to have a more productivity workplace. Work today is definitely taxing. In a high-stress, tight deadline world, employees need something to lighten up or else they would burn out very fast. A team should be a creation of excellent balance of  fun and hard work. Introducing fun and togetherness in the team not just helped bond people in the team who previously had strained relations, but also improved output.

The general myth is that happiness depends on salary to a large extent. But financial reward is not always the ticket to a happy workplace. Clearly there are more intangible expectations such as recognition, appreciation, respect and growth that help the employees to stay cheerful. With a clear impact on employee productivity, enhancing workplace happiness is rising up the business agenda. It can be a small gesture like sending motivating mailers, celebrating small occasions, or going out to coffee with the team. Be sure a small investment in this direction will definitely yield great rewards.

  1. Yes

  2. No

  3. Not Given
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The passage mentions 'there actually a carry-over, an incubation effect, to the next say' but never defines what incubation means. The statement provides a specific definition ('unconscious recombination of thought elements') that appears nowhere in the text.

Multiple choice

Classical theory of Administration is also known as the

  1. New Public administration theory

  2. Human Relations theory

  3. Negotiation theory

  4. Mechanistic theory
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Classical administration theory is known as mechanistic theory because it viewed organizations as machines - emphasizing strict hierarchy, division of labor, formal rules, and efficiency above all human considerations. It treated organizations as closed systems operating on fixed principles.

Multiple choice

A new concept of administration based on the methodology of Logical positivism was proposed by

  1. W.F. Willoughby

  2. Herbert Simon

  3. L.D White

  4. Chester Barnard
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Herbert Simon proposed decision-making theory as a new concept based on logical positivism. In 'Administrative Behavior' (1947), Simon applied scientific and logical analysis to study how administrators actually make decisions, challenging classical principles.

Multiple choice

What is based on Negative motivation ?

  1. Anger

  2. Fear

  3. Retention

  4. Status
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Negative motivation relies on fear, punishment, or threats to drive behavior. Fear creates urgency and compliance through avoidance of negative consequences. Unlike positive motivation (rewards), negative motivation uses psychological pressure to achieve desired actions.

Multiple choice

The term scalar in hierarchy means

  1. promotion

  2. position

  3. hike

  4. ladder
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Scalar refers to the vertical chain of command in an organization - the clear line of authority from top to bottom. Like a ladder, each rung represents a level of authority with clear superior-subordinate relationships.

Multiple choice

What is meant by the principle 'Span of control'?

  1. A time period of control.

  2. The number of subordinates controlled in a fixed period of time.

  3. The number of subordinate employees that an administrator can effectively direct.

  4. The control or supervision of the superior over the subordinate.
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Span of control refers to the number of subordinates that a manager can effectively supervise. The optimal span depends on factors like task complexity, subordinate capability, and organizational structure. Too wide span reduces supervision quality; too narrow creates excessive hierarchy.

Multiple choice

'Zone of indifference' concept is associated with ____________ .

  1. behaviour

  2. motivation

  3. leadership

  4. authority
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The zone of indifference is a concept from Chester Barnard's theory of authority. It refers to the range of orders that a subordinate will accept without question - the 'zone' where authority is unquestioned. This concept is fundamental to understanding acceptance theory of authority in organizations.

Multiple choice

A small, but core organisation that outsources major business functions is called a

  1. mother organisation

  2. visible organisation

  3. substitute organistaion

  4. virtual organisation
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

A virtual organization is a small core entity that outsources most major business functions to external partners. It maintains only essential capabilities in-house (like strategy and core competencies) while contracting out manufacturing, IT, HR, and other functions to specialists.

Multiple choice

Which of the following is not true regarding performance appraisal?

  1. It evaluates behavior of employees.

  2. It evaluates performance of employees.

  3. It provides future projections.

  4. It is similar to job evaluation.

  5. It is linked to other HRD tools like training and development.
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Job evaluation is finding out the worth of a job in comparison to another. It is not linked to performance appraisal.

Multiple choice

In order to survive in a competitive environment, organisations should equip the employees to meet future challenges. It is necessary to constantly upgrade the skills and abilities of employees in order to enable them to meet the various challenges and threats posed by the external environment.

Which of the following is/are applicable to organisational development?

  1. Employees should be equipped to meet future challenges.

  2. Skills and abilities of employees must be upgraded constantly to meet environmental factors.

  3. Employee aspirations and organisational goals must be suitably aligned.

  4. Both (2) and (3)

  5. Both (1) and (2)
Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

Both are correct.