Multiple choice general knowledge sports

Establishing a relationship, applying product knowledge and ascertaining and meeting customer needs best describes which approach to selling

  1. Coercive selling

  2. Consultative selling

  3. Direct selling

  4. Professional selling

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Consultative selling focuses on establishing relationships with customers, applying deep product knowledge, and ascertaining/meeting customer needs through personalized solutions. Unlike coercive or direct selling, it's advisory rather than pushy, focusing on helping customers make informed decisions.