Multiple choice general knowledge sports

Establishing rapport with a customer is a crucial part of the selling process. Which term best describes the term rapport.

  1. Implementing individual action

  2. Correctly identifying customer’s needs

  3. Building a relationship with the customer

  4. Creating a customer profile to encourage loyalty
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Rapport is fundamentally about establishing a relationship of trust and understanding between people. Option C captures this essence directly. Options A, B, and D describe specific sales activities but don't define rapport itself.

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