Multiple choice

Which of the following do you think is not necessary for computerization system in a bank?

  1. Effective customer service

  2. Focus on manual records

  3. Effective back office integration

  4. None of these
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Computerization aims to replace manual systems with automated ones. Focusing on manual records contradicts the purpose of computerization, which is to eliminate paper-based processes. Customer service and back-office integration are essential for successful computerization.

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