Multiple choice technology

In OLA Watcher, how do you perform bulk actions against tickets?

  1. Click the left corner of the grid, use the checkboxes to select the tickets

  2. Click the upper right corner of the grid, use the checkboxes to select the tickets, and the drop down to choose the action

  3. Click the upper left corner of the grid, use the checkboxes to select the tickets, and the drop down to choose the action

  4. None of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

To perform bulk actions, click the upper left corner of the grid to enable selection mode, use checkboxes to select multiple tickets, and use the dropdown to choose the action. Option A omits the dropdown action step. Option B incorrectly suggests the upper right corner. Upper left corner is standard for grid selection controls.

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