Tag: testing

Testing an integrated system to verify that it meets specified requirements

Testing the internal structure of the system to ensure it’s built correctly

Testing the way the system works without regard to the level of test

Testing characteristics such as usability or reliability

Design of test cases that verify that user functions are correct.

The design of test cases for testing the internal structure of the system.

Test case design that is based on an analysis of the behavior of the component without reference to its

The design of test cases to ensure that the organization has defined exactly what the customer wants.

I, II, III and IV

I, III and IV

V only

II, III and IV

PIN can be defined. If no PIN, nothing is needed.

PIN is need.

Date of birth or postal code should be defined.

PIN, Postal code and date of birth should be defined.

Customer Video Portal

Customer Voice Portal

Customer Voicemail Portal

None.

OmniVox3D

Nuance Open Speech Insight (OSI) tool

CVP

Microsoft SRGS validation tool

Personalized experience.

It is 24X7 application

It takes care of most frequently asked questions

Timeout problem and too many menus.

Rogers IVR Postpaid

Rogers IVR Prepaid

Both Rogers IVR Postpaid and Prepaid

Prepaid cable

Voice Browsers

Voice Interpreter

Microsoft SRGS validation tools

Voice mails.

Dual tune multi frequency

Dual tone multi frequency

Dual twist multi frequency

Double Tone multi frequency