Tag: softskills

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Questions Related to softskills

Multiple choice softskills communication

PIONEER

  1. amoral

  2. innovator

  3. mend

  4. disfigure
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

A pioneer is an innovator or someone who is among the first to explore or settle a new area or develop a new method. 'Innovator' is a synonym, whereas 'amoral', 'mend', and 'disfigure' are unrelated terms.

Multiple choice softskills communication

Intransigence

  1. uninteresting

  2. unprincipled

  3. uncompromising

  4. unscrupulous
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Intransigence means unwillingness to change one's views or to agree on a compromise; stubbornness. 'Uncompromising' is the correct synonym - someone who refuses to make concessions. 'Uninteresting' means boring, 'unprincipled' means lacking morals, and 'unscrupulous' means dishonest or unethical - none of these capture the sense of stubborn refusal to yield.

Multiple choice softskills communication

Garrulous

  1. discove

  2. original

  3. infectious

  4. tiresomely talkative
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Garrulous is an adjective used to describe someone who is excessively talkative, especially on trivial matters. 'Tiresomely talkative' is a direct synonym. 'Original', 'infectious', and 'discover' do not share this meaning.

Multiple choice softskills communication

When should you practice active listening skills ?

  1. When you encounter new ideas.

  2. When you sense the other person is not verbalizing their problem.

  3. During conversation.

  4. All of the above.
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Active listening is a versatile skill that should be applied throughout any conversation to ensure mutual understanding. While particularly useful for new ideas or non-verbalized problems, its general application during conversation is the most encompassing correct answer.

Multiple choice softskills communication

Which of the following is an example of listening for meaning ?

  1. Writing down everything the person says to read later.

  2. Jotting down major points of the discussion to read later.

  3. Paying full attention to nonverbal clues and the tone of the person's voice.

  4. Asking several clarifying questions, interrupting if necessary.
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Listening for meaning involves going beyond the literal words to understand the speaker's emotions and intent. Paying attention to nonverbal cues and tone provides the context necessary to grasp the true meaning of the message.

Multiple choice softskills communication

What is Paraphrasing ?

  1. The act of rewording the speaker's message in your own words.

  2. The act of jumping out of an airplane.

  3. A subconscious reaction to the speaker's message.

  4. None of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Paraphrasing is a key communication skill that involves restating what someone else has said using different words to demonstrate understanding. It has nothing to do with aviation (parachuting) or subconscious physical reactions.

Multiple choice softskills communication

Active listening is effective in all of the following situations except:

  1. To establish trust between people.

  2. When brainstorming ideas.

  3. As a way of trying to understanding the speaker's point of view.

  4. None of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Active listening is effective for building trust (option A), during brainstorming (option B) to encourage participation, and for understanding the speaker's viewpoint (option C). Since it's effective in ALL these situations, the correct answer is 'None of the above' - meaning there's no exception where active listening isn't effective among the given choices.

Multiple choice softskills communication

Effective feedback should:

  1. Be descriptive rather than evaluative.

  2. Be evaluative rather than descriptive.

  3. Both 1 and 2

  4. None of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Effective feedback should be descriptive (specific, observable facts) rather than evaluative (judgmental labels). Descriptive feedback tells the recipient what they did and its impact, allowing them to decide how to improve. Evaluative feedback (like 'that was bad') triggers defensiveness and doesn't guide improvement. The communication principle 'be descriptive, not evaluative' is a fundamental guideline.

Multiple choice softskills communication

An observer should always give his/her advice when asked to give feedback.

  1. False

  2. True

  3. Not always

  4. None of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

In effective feedback models, an observer should focus on objective observations and behaviors rather than immediately offering unsolicited advice. Advice should be given only when appropriate or requested, as the goal of feedback is often self-discovery for the recipient.

Multiple choice softskills communication

When trying to explain something, I ask my listeners if they are following me.

  1. Almost never

  2. Sometimes

  3. Rarely

  4. Quite often
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

When explaining something, asking listeners if they're following you is a good practice - it ensures understanding and allows clarification before confusion builds. 'Quite often' (option D) is the best choice as it reflects regular checking without being excessive. Effective communicators periodically verify comprehension rather than assuming everyone understands.