Multiple choice softskills communication

Effective feedback should:

  1. Be descriptive rather than evaluative.

  2. Be evaluative rather than descriptive.

  3. Both 1 and 2

  4. None of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Effective feedback should be descriptive (specific, observable facts) rather than evaluative (judgmental labels). Descriptive feedback tells the recipient what they did and its impact, allowing them to decide how to improve. Evaluative feedback (like 'that was bad') triggers defensiveness and doesn't guide improvement. The communication principle 'be descriptive, not evaluative' is a fundamental guideline.