Tag: consumers' awareness

Quizzes (1) Questions (97)

Questions Related to consumers' awareness

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

In 1985, the United Nations adopted the UN guidelines for __________.

  1. consume rights

  2. consumer protection

  3. consumer redressal

  4. consumer awareness
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation
  • The guidelines for Consumer protection were adopted by the UN in 1985.
  • Guidelines gave legitimacy to the principles of consumer rights.
  • Guidelines were updated in 1999 to include environmental concerns.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Educating consumers about their rights and duties is known as ___ .

  1. consumer forum

  2. consumer protection

  3. consumer awareness

  4. consumer disputes
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Educating consumers about their rights and duties is known as consumer awareness.
Major limitation of consumers is that they are not fully aware of their rights and different Acts enacted by government for the protection of their interests.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

In case the district level consumer court dismisses case field by a consumer , the consumer _____.

  1. has the right to appeal in the state level court

  2. must withdraw his case without delay

  3. has the right to get compensation from the producer/seller immediately

  4. has the right to appeal again the district level court
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation
  • In case the district level consumer court dismisses case field by a consumer, the consumer has the right to appeal in the state level court.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

A chemist has sold you a medicine of expired date.
Under which consumer right you can approach the consumer court?

  1. Right to safety

  2. Right to vote

  3. Right to be heard

  4. Right to seek redressal
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Since consuming an expired medicine can endanger ones life, hence we approach a court with right to safety act. 

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

ISI, Agmark and Hallmark standards are ___ .

  1. compulsory for all producers

  2. compulsory to be put on packaged products

  3. not compulsory for all producers

  4. not compulsory for products that affect health and safety of consumers
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation
  • ISI, Agmark and Hallmark standards are compulsory for certain products and voluntary for others.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The consumer redressal process in India is ____ .

  1. simple and quick

  2. simple and time consuming

  3. expensive but quick

  4. expensive and time consuming
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The consumer redressal process in India is expensive and time consuming.
The consumers have to appoint lawyers for their redressal in the courts.
If the case is going for appeal, the cost increases further.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Which of the following pairs is not correct?

  1. Accident due to faulty safety value in the pressure cooker-Right to be safety

  2. Washing instruction on the label of garments-Right to information

  3. Authenticity of gold and diamond jewellery-ISI mark

  4. Complaints in consumer forums-Right to seek redressal
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

As per the Consumer Protection Act 1986, the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The consumer welfare fund was created in ________.

  1. 1991

  2. 1994

  3. 1996

  4. 1998
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The Central Excise and Salt Act. 1944 (I of 1944) was amended in 1991 to enable the Central Government to create the Consumer Welfare Fund where the money that is not refundable to the manufacturers etc. shall be credited. The money credited to the Fund is to be utilized by the Central Govt. (Department of Consumer Welfare) for the welfare of the consumers in accordance with the Rules framed.  The Fund has been set up by the Department of Revenue and, is being operated by the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs.