Tag: consumers' awareness

Quizzes (1) Questions (97)

Questions Related to consumers' awareness

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

In the pre-reforms period (i.e. before 1991), control was exercised over import of _______________.

  1. Consumer Goods

  2. Capital Goods

  3. Both (a) and (b)

  4. Neither (a) nor (b)
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Before the 1991 economic reforms, India followed a protectionist policy that strictly controlled the import of consumer goods to encourage domestic production.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

According to the COPRA, the term 'Person' may includes _______________.

  1. A registered or unregistered firm

  2. A Hindu Undivided Family

  3. A Co-operative Society

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Under the Consumer Protection Act, the definition of 'person' is broad and includes firms, Hindu Undivided Families, and co-operative societies.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

In 1985, the United Nations adopted the UN guidelines to ensure _____.

  1. consumer protection

  2. consumer exploitation

  3. consumer support

  4. consumer awareness
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The original Guidelines for Consumer Protection were adopted by the United Nations in 1985, following a successful campaign initiated by Consumers International.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

What was the result of 'Consumer Movement'?

  1. Pressure on business firms was built up

  2. Government took action against the interests of consumer

  3. There was no change in the attitude of the government

  4. Consumer started asking for cash memo
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation
  • Consumer Movement is nothing but consumers forming small groups to express their solidarity. 
  • Consumer Movement builds pressure on the firms or businesses for expressing their grievances.
  • A consumer group can also represent an individual consumer in the Consumer Courts.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The organisations that monitor and issue the ISI, Agmark and Hallmark certificates to the producers actually monitor their ____ .

  1. quantity standards

  2. quality standards

  3. credit ratings

  4. media coverage
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The organisations that monitor and issue the ISI, Agmark and Hallmark certificates to the producers actually monitor their quality standards.Agmark certification issued for standardization of food.
Hallmark certification issued for standardization of jewellery.
ISI certification issued for standardization of domestic consumption goods.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

How do you describe the judicial machinery under COPRA ?

  1. Two-tier quasi-judicial machinery

  2. Three-tier quasi-judicial machinery

  3. Four-tier quasi-judicial machinery

  4. Five-tier quasi-judicial machinery
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The three-tier quasi-judicial machinery under COPRA is: 

National level consumer court 
State level consumer court.
District level consumer court.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Consumer movement in India has led to the formation of various organizations locally known as _____.

  1. Consumer Protection Councils

  2. COPRA

  3. Resident Welfare Associations (RWA)

  4. None of these
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation
  • COPRA 1986 enabled the government to establish central consumer protection council.
  • Minister of the consumer affairs is the chairman of the council.
  • Councils can be set up at state and district levels.
  • Objective of these councils is to protect the basic rights of consumers.