Tag: consumer protection

Questions Related to consumer protection

A _______ is generally understood as a person who uses or consumes goods or avails of any service

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. retailer

  2. consumer

  3. trader

  4. seller

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Correct Option: B

The desirable method of consumer protection is ___________.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. imposition of self regulation and discipline by the manufacturers and traders on themselves

  2. voluntary organisation of consumers

  3. spreading information and awareness regarding different products

  4. government legislation

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Correct Option: A
Explanation:

The desirable method of consumer protection is imposition of self regulation and discipline by the manufacturers and traders on themselves. It helps to prevent fraudulent practices in the market place. It also promotes fair trade and accurate information in the market.

Consumer Welfare Fund is created by ______________.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. The Govt. of India

  2. The Reserve Bank of India

  3. NABARD

  4. World Bank

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Correct Option: A

Which of the following award(s) is/are given every year by Government of India in the field of consumer protection?

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. Swami Vivekananda National Award on Consumer Protection

  2. Swami Vivekananda National Woman Award on Protection

  3. Swami Vivekananda National Youth Award on Protection

  4. All the above

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Correct Option: D
Explanation:
Following awards are given every year by Government of India in the field of consumer protection:a) Swami Vivekananda National Award on Consumer Protection
b) Swami Vivekananda National Woman Award on Protection
c) Swami Vivekananda National Youth Award on Protection
These awards are given in order to uphold the interests and rights of the consumers.

The Consumer Welfare Fund is created in _______.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. 1991

  2. 1992

  3. 1999

  4. 1994

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Correct Option: B
Explanation:

The Consumer Welfare Fund is created in 1992.Consumer Welfare Fund is created by The Government of India. This welfare fund is created in order to promote the uphold the consumer's interest. It also addresses unfair practices prevalent in the market place.

What are the basic remedy/remedies for the settlement of disputes? 

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. Changing the industrial system

  2. Mutual negotiations and consequent settlements

  3. Intervention of a third party

  4. All of the above

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Correct Option: D

___________ are set up in each district by the concerned State Government.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. State Commission

  2. District Forums

  3. National Commission

  4. None of these

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Correct Option: B
Explanation:

District Forums are set up in each district by the State Government concerned.
The District Forum consists of a President and two other members, one of whom should be a woman.
They all are appointed by the State Government concerned.
A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs

Rights of a consumer are protected under __________________.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. Consumer Protection Act, 1984

  2. Consumer Protection Act, 1988

  3. Consumer Protection Act, 1986

  4. Consumer Protection Act, 1982

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Correct Option: C
Explanation:

The Consumer Protection Act, 1986 provides for six rights of consumers.
The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers.

The apex consumer court in India under the Consumer Protection Act of 1986 is referred to as_________.

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. The Consumer Education and Research Centre

  2. The Consumer Unity and Trust Society

  3. National Consumer Disputes Redressal Commission

  4. None of the above

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Correct Option: C

Which of the following is not a forum of Consumer Dispute Redressal System?

organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

  1. Local forum

  2. District forum

  3. State Forum (State Commission)

  4. National Commission

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Correct Option: A