Tag: consumer protection

Questions Related to consumer protection

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

The desirable method of consumer protection is ___________.

  1. imposition of self regulation and discipline by the manufacturers and traders on themselves

  2. voluntary organisation of consumers

  3. spreading information and awareness regarding different products

  4. government legislation

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The desirable method of consumer protection is imposition of self regulation and discipline by the manufacturers and traders on themselves. It helps to prevent fraudulent practices in the market place. It also promotes fair trade and accurate information in the market.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Which of the following award(s) is/are given every year by Government of India in the field of consumer protection?

  1. Swami Vivekananda National Award on Consumer Protection

  2. Swami Vivekananda National Woman Award on Protection

  3. Swami Vivekananda National Youth Award on Protection

  4. All the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation
Following awards are given every year by Government of India in the field of consumer protection:a) Swami Vivekananda National Award on Consumer Protection
b) Swami Vivekananda National Woman Award on Protection
c) Swami Vivekananda National Youth Award on Protection
These awards are given in order to uphold the interests and rights of the consumers.
Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

The Consumer Welfare Fund is created in _______.

  1. 1991

  2. 1992

  3. 1999

  4. 1994

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The Consumer Welfare Fund is created in 1992.Consumer Welfare Fund is created by The Government of India. This welfare fund is created in order to promote the uphold the consumer's interest. It also addresses unfair practices prevalent in the market place.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

What are the basic remedy/remedies for the settlement of disputes? 

  1. Changing the industrial system

  2. Mutual negotiations and consequent settlements

  3. Intervention of a third party

  4. All of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Dispute settlement can involve various methods including direct negotiation, mediation, arbitration, or litigation, making all the listed options valid approaches.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

___________ are set up in each district by the concerned State Government.

  1. State Commission

  2. District Forums

  3. National Commission

  4. None of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

District Forums are set up in each district by the State Government concerned.
The District Forum consists of a President and two other members, one of whom should be a woman.
They all are appointed by the State Government concerned.
A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Rights of a consumer are protected under __________________.

  1. Consumer Protection Act, 1984

  2. Consumer Protection Act, 1988

  3. Consumer Protection Act, 1986

  4. Consumer Protection Act, 1982

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The Consumer Protection Act, 1986 provides for six rights of consumers.
The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

The apex consumer court in India under the Consumer Protection Act of 1986 is referred to as_________.

  1. The Consumer Education and Research Centre

  2. The Consumer Unity and Trust Society

  3. National Consumer Disputes Redressal Commission

  4. None of the above

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The National Consumer Disputes Redressal Commission (NCDRC) is the apex body established under the Consumer Protection Act to handle consumer grievances at the national level.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Which of the following is not a forum of Consumer Dispute Redressal System?

  1. Local forum

  2. District forum

  3. State Forum (State Commission)

  4. National Commission

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The Consumer Protection Act establishes a three-tier system: District Forum, State Commission, and National Commission. A 'Local forum' is not a formal part of this statutory structure.