Tag: organization of commerce and management

Quizzes (70) Questions (1107)

Questions Related to organization of commerce and management

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

What categories should an organization evaluate when making an outsourcing decision?

  1. Salary cost

  2. Geopolitical risk

  3. English proficiency

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

While making the decision of outsourcing, it is necessary for an organisation to evaluate salary costs and geopolitical risks involved in getting work done from the third parties and also it focuses on english proficiency skills of the workers involved.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

The most uncommon reason why companies outsource is ___________________.

  1. better manage the costs of internal processes

  2. more market exposure

  3. tap outside sources of expertise

  4. reduce headcount and related expenses
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The most uncommon reason why companies outsource is to reduce headcount and related expenses as outsourcing is cost effective and helps the organisation in focusing mainly on core activities.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

What is the outsourcing option that includes the closet location and direct customer control?

  1. Offshore outsoucing

  2. Nearshore outsourcing

  3. Onshore outsourcing

  4. None of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Onshore outsourcing offers the closest location and direct customer control while offshore outsourcing is the one in which company uses organisation from developing countries to write ode and develop systems.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

The contracting of a specific business task, such as payroll to a third party service provider is ________.

  1. BPO

  2. insourcing

  3. outsourcing

  4. offshore outsourcing
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Business process outsourcing is the activity in which organisation get its specific work done from the third party such as work related to payroll and accounting as they don't require lots of attention of organization.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

Which among the following is one of the largest 'Job providers' in India?

  1. Network marketing

  2. Business process outsourcing

  3. Medical tourism

  4. Film industry
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Business process outsourcing is one of the largest job providers in India  as India has many people with good technical knowledge and many developed countries get their work done from India as India provides its assistance at low cost compared to other countries.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

Near shore outsourcing is _______.

  1. contracts done by company with other companies within a company's own country

  2. contracts done by a company with neighbouring countries companies

  3. contracts with companies excluding neighbouring countries

  4. none of the above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Near shore outsourcing is the process of getting contracts done from the neighboring countries rather than getting it done from their own country for example; many countries of USA outsource its work to Canada.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

BPO not only gives specialised performance, but also provides _______.

  1. same cost

  2. saving in cost

  3. different cost

  4. none of the above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Business process outsourcing refers to getting the work done from the third parties that does not require much attention of the organisation. BPO provides specialised performance and is very time and cost efficient i.e.economical.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

What does customer care department in call center handle?

  1. Does telemarketing only

  2. Inbound and outbound activities

  3. Inbound activities only

  4. Outbound activities only
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

A customer service representative interacts with a company's customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. Inbound customer service, the customer calls your company with a service request or an inquiry. Outbound customer service represents or more proactive approach. An agent from your call center contacts customer to follow up on a service issue or to notify customers of new products or policy changes.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

LPO stands for __________.

  1. Legal Process Outsourcing

  2. Legal Process Output

  3. Legal Permanent Offer

  4. Legal Public Organization
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

LPO stands for Legal process outsourcing. LPO refers to the practice in which a corporation obtains legal support service from an outsider law firm or legal support services company. In India, legal process outsourcing is a high end industry that has been growing rapidly in recent years.

Multiple choice organization of commerce and management employment opportunities in commerce outsourcing employment opportunities in insurance sector and capital market emerging service business in india

BPO that is contracted to a company's neighbouring (or nearby) country is called ________.

  1. offshore outsourcing

  2. near shore outsourcing

  3. on shore outsourcing

  4. none of the above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Business process outsourcing in which the work is contracyed to be done from the meighbouring countries rather than getting it done from its own country, it is known as near shore outsourcing.