Tag: outsourcing

Questions Related to outsourcing

The need for outsourcing arises because __________.

  1. ensuring smooth operations

  2. decreasing past losses

  3. to take tax advantage

  4. all of above


Correct Option: A
Explanation:

The need for outsourcing arises for ensuring the smooth operations of business organisations by focusing on its core activities, getting its business processes work done from the skilled professionals that increases efficiency eventually generating more profits.

BPO that is contracted outside a company's country is called ___________.

  1. offshore outstanding

  2. offshore outsourcing

  3. offer outsourcing

  4. shore outsourcing


Correct Option: B
Explanation:

Offshore outsourcing is a type of business process outsourcing that involves hiring an external organisation to perform some business functions in a country other than the one where products or services are actually developed or manufactured.

Outsourcing is used by an organization for the interest of ____________.

  1. redirecting or conserving energy directed at the competencies of a particular business

  2. making more efficient use of worldwide labor, capital, technology and resources

  3. lowering firm costs or to make more efficient use of worldwide labor, capital, technology and resources

  4. any of the above


Correct Option: D
Explanation:

Companies outsource primarily to cut costs i.e. for achieving he economies of scale and also about reaping the benefits of strategic outsourcing such as skilled expertise, specialized performance so that better results can be obtained, eventually generating more profits.

The advantage that is not available with BPO is ________.

  1. flexible

  2. focus

  3. speed

  4. communication


Correct Option: D
Explanation:

Business process outsourcing involves the transfer of business processes to an external service provider so that an organisation can mainly focus on core activities of its business without wasting its time in other business activities.

Invariably the benefits of BPO are ________.

  1. taking care of core business

  2. it is cost effective

  3. a double edged sword

  4. a and b


Correct Option: D
Explanation:

Business process outsourcing refers to the transfer of business processes to an external service provider so that organisation can focus on its core business without wasting its lot of time on non-core business activities and also BPO is cost effective.

Which of the following is a challenge of outsourcing?

  1. Contract length

  2. Competitive edge

  3. Confidentiality

  4. All of the above


Correct Option: D
Explanation:

Contract length, competitive edge and confidentiality are the challenges of outsourcing as getting work done from the third party may affect the confidentiality of an enterprise and may also lead to the decrease in competitive abilities.

Select the benefits an organization can receive from outsourcing ________________.

  1. Increase technical abilities

  2. Financial savings

  3. Market agility

  4. All of the above


Correct Option: A
Explanation:

Outsourcing helps the business to focus on its core activities by getting its other non-core activities done through the third party. It also increases technical abilities of an organisation as its work is outsourced from people with more technical knowledge.

What categories should an organization evaluate when making an outsourcing decision?

  1. Salary cost

  2. Geopolitical risk

  3. English proficiency

  4. All of the above


Correct Option: D
Explanation:

While making the decision of outsourcing, it is necessary for an organisation to evaluate salary costs and geopolitical risks involved in getting work done from the third parties and also it focuses on english proficiency skills of the workers involved.

The most uncommon reason why companies outsource is ___________________.

  1. better manage the costs of internal processes

  2. more market exposure

  3. tap outside sources of expertise

  4. reduce headcount and related expenses


Correct Option: D
Explanation:

The most uncommon reason why companies outsource is to reduce headcount and related expenses as outsourcing is cost effective and helps the organisation in focusing mainly on core activities.

What is the outsourcing option that includes the closet location and direct customer control?

  1. Offshore outsoucing

  2. Nearshore outsourcing

  3. Onshore outsourcing

  4. None of the above


Correct Option: C
Explanation:

Onshore outsourcing offers the closest location and direct customer control while offshore outsourcing is the one in which company uses organisation from developing countries to write ode and develop systems.