Tag: employment opportunities in commerce

Questions Related to employment opportunities in commerce

Select the benefits an organization can receive from outsourcing ________________.

  1. Increase technical abilities

  2. Financial savings

  3. Market agility

  4. All of the above


Correct Option: A
Explanation:

Outsourcing helps the business to focus on its core activities by getting its other non-core activities done through the third party. It also increases technical abilities of an organisation as its work is outsourced from people with more technical knowledge.

What categories should an organization evaluate when making an outsourcing decision?

  1. Salary cost

  2. Geopolitical risk

  3. English proficiency

  4. All of the above


Correct Option: D
Explanation:

While making the decision of outsourcing, it is necessary for an organisation to evaluate salary costs and geopolitical risks involved in getting work done from the third parties and also it focuses on english proficiency skills of the workers involved.

The most uncommon reason why companies outsource is ___________________.

  1. better manage the costs of internal processes

  2. more market exposure

  3. tap outside sources of expertise

  4. reduce headcount and related expenses


Correct Option: D
Explanation:

The most uncommon reason why companies outsource is to reduce headcount and related expenses as outsourcing is cost effective and helps the organisation in focusing mainly on core activities.

What is the outsourcing option that includes the closet location and direct customer control?

  1. Offshore outsoucing

  2. Nearshore outsourcing

  3. Onshore outsourcing

  4. None of the above


Correct Option: C
Explanation:

Onshore outsourcing offers the closest location and direct customer control while offshore outsourcing is the one in which company uses organisation from developing countries to write ode and develop systems.

The contracting of a specific business task, such as payroll to a third party service provider is ________.

  1. BPO

  2. insourcing

  3. outsourcing

  4. offshore outsourcing


Correct Option: A
Explanation:

Business process outsourcing is the activity in which organisation get its specific work done from the third party such as work related to payroll and accounting as they don't require lots of attention of organization.

Which among the following is one of the largest 'Job providers' in India?

  1. Network marketing

  2. Business process outsourcing

  3. Medical tourism

  4. Film industry


Correct Option: B
Explanation:

Business process outsourcing is one of the largest job providers in India  as India has many people with good technical knowledge and many developed countries get their work done from India as India provides its assistance at low cost compared to other countries.

Near shore outsourcing is _______.

  1. contracts done by company with other companies within a company's own country

  2. contracts done by a company with neighbouring countries companies

  3. contracts with companies excluding neighbouring countries

  4. none of the above


Correct Option: B
Explanation:

Near shore outsourcing is the process of getting contracts done from the neighboring countries rather than getting it done from their own country for example; many countries of USA outsource its work to Canada.

BPO not only gives specialised performance, but also provides _______.

  1. same cost

  2. saving in cost

  3. different cost

  4. none of the above


Correct Option: B
Explanation:

Business process outsourcing refers to getting the work done from the third parties that does not require much attention of the organisation. BPO provides specialised performance and is very time and cost efficient i.e.economical.

What does customer care department in call center handle?

  1. Does telemarketing only

  2. Inbound and outbound activities

  3. Inbound activities only

  4. Outbound activities only


Correct Option: B
Explanation:

A customer service representative interacts with a company's customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. Inbound customer service, the customer calls your company with a service request or an inquiry. Outbound customer service represents or more proactive approach. An agent from your call center contacts customer to follow up on a service issue or to notify customers of new products or policy changes.

LPO stands for __________.

  1. Legal Process Outsourcing

  2. Legal Process Output

  3. Legal Permanent Offer

  4. Legal Public Organization


Correct Option: A
Explanation:

LPO stands for Legal process outsourcing. LPO refers to the practice in which a corporation obtains legal support service from an outsider law firm or legal support services company. In India, legal process outsourcing is a high end industry that has been growing rapidly in recent years.