Commerce Accountancy ยท General Awareness

Consumer Protection and Commerce

1,192 Questions

Consumer Protection and Commerce encompasses consumer rights, unfair trade practices, retail operations, and e-commerce strategies. It details how goods and services are regulated, sold, and managed within various markets. Questions from this area are common in commerce, economics, and general awareness exam sections.

E-Commerce PlatformsRetail Trade TypesConsumer Rights ProtectionUnfair Trade PracticesOmnichannel StrategiesTariff Impacts

Consumer Protection and Commerce Questions

Multiple choice

Every appointment of district forum shall be made by the state government on the recommendation of a selection committee in which

  1. President of the state commission shall be a chairman

  2. Secretary (law department of the state) shall be a member

  3. Secretary (in charge of department dealing with consumer affair) shall be a member

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

(4) Every appointment of district forum shall be made by the state government on the recommendation of a selection committee in which President of the state commission shall be a chairman, Secretary (law department of the state) shall be a member and Secretary (in charge of department dealing with consumer affair) shall be another member.

Multiple choice

The most significant piece of legislation dealing with e-commerce is

  1. The Electronic Business Act

  2. The Personal Information Protection and Electronic Documents Act

  3. The Electronic Communications and Information Act

  4. The Information Act
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

(2) E-commerce mainly developes from the Personal Information Protection and Electronic Documents Act.

Multiple choice

Which of the following is/are the drawback(s) of E-commerce?

  1. There are lot of choices for products.

  2. E-commerce ensures less paper work.

  3. There are issues of security.

  4. E-commerce is a speedy process.

  5. Both (2) and (3)
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

This is a drawback of E-commerce as there are many issues arises like privacy of information, whether or not payment details like credit card details can be misused.

Multiple choice

eBay is an example which of the following?

  1. Business-to-Business (B2B)

  2. Consumer-to-Consumer (C2C)

  3. Business-to-consumer (B2C)

  4. Both (1) and (2)

  5. Both (2) and (3)
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

eBay is an example of a C2C E-commerce site, where the customers can buy and sell items directly to each other through the site.

Multiple choice

Online shopping sites are the example of which of the following E-commerces?

  1. B2B (Business-to-Business)

  2. B2C (Business-to-Consumer)

  3. C2B (Consumer-to-Consumer)

  4. C2C (Consumer-to-Business)

  5. None of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In C2B business, a consumer creates value and demands for the products from the companies and the consumer has a bid to purchase these products. Online shopping sites are used for C2B business.

Multiple choice

Complainant means

  1. consumer

  2. any voluntary consumer association registered under the Companies Act 1956

  3. the central government or any state government

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

(4) Complainant under consumer protection act means consumer, any voluntary consumer association registered under the Companies Act, 1956 and central government or any state government.

Multiple choice

The central consumer protection council shall consist of

  1. minister in charge of consumer affairs in the central government, who shall be its chairman

  2. member of other official or non-official members representing such interest as may be prescribed

  3. Chief Justice of High Court

  4. Both (1) and (2)
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

(4) The central consumer protection council shall consist of minister in charge of consumer affairs in the central government, who shall be its chairman and member of other official or non-official members representing such interest as may be prescribed.