Commerce Accountancy · General Awareness

Business Ethics

815 Questions

Business ethics evaluates moral principles, stakeholder management, and workplace conduct within organizations. Competitive exams test the application of these standards in real scenarios. Understanding these dilemmas builds critical reasoning.

Ethical dilemmas in businessCorporate social responsibilityEngineering and software ethicsStakeholder managementWorkplace conduct standards

Business Ethics Questions

Multiple choice general knowledge

NIELSEN VALUES

  1. SIMPLE, OPEN AND INTEGRATED SOLUTIONS

  2. INTEGRITY, HONESTY AND STD OF BUSINESS CONDUCT

  3. INNOVATION, OPEN COMMUNICATION, COLLABORATION

  4. RESPONSIVENESS AND CREATIVITY
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Nielsen's stated corporate values emphasize providing simple, open, and integrated solutions for clients. While integrity and innovation are important values in the industry, this specific phrase reflects Nielsen's official value proposition.

Multiple choice general knowledge

___________ is doing the right things, ____________ is doing things right. _______________

  1. Ethics, business, Maurice Strong

  2. Management, Leadership, W. Edwards Deming

  3. leadership, management, Peter Drucker

  4. Ethics, business, Henri Fayol
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Peter Drucker's famous quote distinguishes leadership from management. Leadership is about doing the right things (effectiveness, vision, direction), while management is about doing things right (efficiency, processes, execution). This distinction highlights the different roles each plays in organizations.

Multiple choice general knowledge

Tailgating means what ?

  1. Six Sigma

  2. Tata Code of Conduct

  3. Should not allow anyone to enter along with your access

  4. Giving ID card someone for helping them
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Tailgating in security context refers to unauthorized persons entering secure areas by following someone with valid access. You must prevent others from entering on your access, as this breaches security protocols.

Multiple choice softskills communication

In American business culture:

  1. People Prefer to closely follow the rules

  2. People settle legal/personal differences without depending on the judicial system

  3. People do not like to voice their opinions directly

  4. None of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

American business culture generally places high value on rule-following, compliance, and established procedures - unlike some cultures where flexibility or personal relationships override formal rules. This preference for structure and adherence to regulations is a characteristic feature of American corporate environments. Option B describes cultures with more informal dispute resolution. Option C describes high-context or indirect communication cultures.

Multiple choice technology testing

IVR is mainly used in

  1. Only to telecom industries for customer interaction with CSR's

  2. Versatile fields.

  3. Automation of CSR activities.

  4. In Insurance and banking sectors.
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

IVR (Interactive Voice Response) systems are used across many industries including telecom, banking, insurance, healthcare, and retail for automated customer service. Option A is incorrect because IVR is not limited to telecom. Option D is too narrow - IVR extends beyond insurance and banking.

Multiple choice technology databases

PwC corperate responsibility is all about

  1. acting responsibly in our communities and marshalling the good we do in an effective way

  2. it's about respecting the PwC clients

  3. It's about leadership

  4. It's about living the PwC Experience
Reveal answer Fill a bubble to check yourself
A,C,D Correct answer
Explanation

PwC corporate responsibility encompasses community engagement (A), leadership development (C), and living organizational values (D). Option B is incorrect because 'respecting clients' is a business imperative, not the core of corporate responsibility programs. The question tests understanding of CSR scope beyond client relationships.

Multiple choice technology databases

PwC employess help build homes for the homeless, clean and refurbish run-down parks and schools, and connect in meaningful ways with their communities because

  1. It develops strong, responsible leadership qualities

  2. we want to help, inspire, change.

  3. to bring PwC into the news

  4. they believe in helping the communities
Reveal answer Fill a bubble to check yourself
A,B Correct answer
Explanation

PwC employees participate in community service primarily to develop leadership qualities (A) and drive meaningful change (B). Options C and D are incorrect - the goal is not publicity (C) nor pure altruism independent of firm values (D). The question tests understanding of strategic CSR - service builds leadership skills while serving communities.

Multiple choice

Which of the following factors has led to corporations adopting more socially responsible practices?

Directions: Read the following passage carefully and answer the question given below it. Certain words have been printed in bold to help you locate them while answering the question.

“We have always known that heedless self-interest was bad morals. We now know that it is bad economics,” said American President Franklin D. Roosevelt in 1937 in the midst of the Great Depression. And the world has learnt that enlightened self-interest is good economics all over again after the Great Recession of 2009. Americans are entering a period of social change as they are recalibrating their sense of what it means to be a citizen, not just through voting or volunteering but also through commerce. There is a new dimension to civic duty that is growing among Americans – the idea that they can serve not only by spending time in communities and classrooms but by spending more responsibly. In short, Americans are beginning to put their money where their ideals are.
In a recent poll most said they had consciously supported local or small neighbourhood businesses and 40 percent said that they had purchased a product because they liked the social or political values of the company that produced it. People were alarmed about ‘blood diamonds’ mined in war zones and used to finance conflict in Africa. They were also willing to pay $2000 more for a car that gets 35 miles per gallon than for one that gives less, though the former is more expensive but environment friendly. Of course consumers have done their own doing-well-by doing-good calculation – a more expensive car that gives better mileage will save them money in the long run and makes them feel good about protecting the environment. Moreover since 1995, the number of socially responsible investment (SRI) mutual funds, which generally avoid buying shares of companies that profit from tobacco, oil or child labour has grown from 55 to 260. SRI funds now manage approximately 11 percent of all the money invested in the US financial markets – an estimated $2.7 trillion. This is evidence of a changing mindset in a nation whose most iconic economist Milton Friedman wrote in 1970 that a corporation’s only moral responsibility was to increase shareholder profits.
At first the corporate stance was defensive : companies were punished by consumers for unethical behaviour such as discriminatory labour practices. The nexus of activist groups, consumers and government regulation could not merely tarnish a company but put it out of business. But corporate America quickly discerned that social responsibility attracts investment capital as well as customer loyalty, creating a virtuous circle. Some companies quickly embraced the new ethos that consumers boycotted products they considered unethical and others purchase products in part because their manufacturers were responsible. With global warming on the minds of many consumers lots of companies are racing to ‘outgreen’ each other. The most progressive companies are talking about a triple bottom line-profit, planet and people – that focuses on how to run a business while trying to improve environmental and worker conditions.
This is a time when the only thing that has sunk lower than the American public’s opinion of Congress is its opinion of business. One burning question is how many of these Corporate Social Responsibility (CSR) initiatives are just shrewd marketing to give companies a halo effect? After all only 8 percent of the large American corporations go through the trouble of verifying their CSR reports, which many consumers don’t bother to read. And while social responsibility is one way for companies to get back their reputations consumers too need to make ethical choices.

  1. The desire to be labelled as progressive by the government.

  2. Guilt over causing the economic downturn

  3. High attrition rates as employees do not support the companies' practices.

  4. Recognition of the changing demands of customers
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The passage explains that corporations initially took a 'defensive' stance as they were 'punished by consumers for unethical behaviour' but later realized that 'social responsibility attracts investment capital as well as customer loyalty.' Option D - 'Recognition of the changing demands of customers' - best captures this shift in response to consumer pressure and changing market expectations.

Multiple choice

An activity is probably ethical if

  1. it is approved by most individuals in the organisation and is customary in the industry

  2. it is approved by most individuals in the organisation

  3. it is customary in the industry

  4. it is legal
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

An activity is probably ethical if it is legal.

Multiple choice

Price skimming is an ethical issue covered under

  1. ethics in compliance

  2. ethics in marketing

  3. ethics in finance

  4. ethics in production
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Marketing ethics is the area of applied ethics which deals with the moral principles behind the operation and regulation of marketing. The ethical issues confronted in this area include:

  1. Pricing: Price fixing, price discrimination, price skimming
  2. Anti-competitive practices like manipulation of supply, exclusive dealing arrangements, tying arrangements, etc.
Multiple choice

The ethics in Human Resource Management (HRM) cover those ethical issues arising around the

  1. society-employer relationship

  2. customer-employee relationship

  3. employer-state relationship

  4. employer-employee relationship
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The ethics of Human Resource Management (HRM) cover those ethical issues arising around the employer-employee relationship, such as the rights and duties owed between the employer and the employee.