Multiple choice

Which of the following is the correct sequence of steps of multistage model for E-commerce?

  1. Selection and negotiation -> search and identification -> purchasing -> product and service delivery -> after-sales service

  2. Search and identification -> selection and negotiation -> purchasing -> product and service delivery -> after-sales service

  3. Search and identification -> selection and negotiation -> product and service delivery -> purchasing -> after-sales service

  4. Search and identification -> selection and negotiation -> purchasing -> after-sales service -> product and service delivery

  5. Purchasing -> Search and identification -> selection and negotiation -> product and service delivery -> after-sales service
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In mltistage model for E-commerce, first search and then selection is performed. After that purchase and then delivery is performed. In the last, it provides after-sales service. Hence, it is the correct sequence of steps of multistage model.

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