Multiple choice

Directions: For the given sentence, choose the correct option.

Even if you are not in a good mood or are frustrated with the caller, your smile will help you maintain a cheerful voice.

  1. Telephone etiquette for receptionists

  2. Telephone etiquette for customers

  3. Telephone etiquette for attracting people

  4. Telephone etiquette for tipping a receptionist

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Correct answer is option (1).