Multiple choice technology testing

Which of the following is not covered in Incident Management?

  1. Status of incident

  2. Solution to the Incident

  3. References to Incident

  4. Expected and actual results
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Incident Management covers tracking incident status, maintaining references to related incidents, and documenting expected versus actual results. However, finding the solution to an incident is typically handled by Problem Management, which investigates root causes.

Keep practicing — related questions