Multiple choice technology

Sev0 and Sev 1 issues are to be escalated

  1. as soon as possible

  2. after 15 mins wait time

  3. in 2 hours

  4. 4 hours

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Sev0 (Severity 0) and Sev1 (Severity 1) are the highest priority issues that require immediate escalation to prevent significant service impact. Option A is correct - these must be escalated as soon as possible, without waiting for specific time intervals mentioned in options B, C, and D.