Multiple choice technology testing

Quality is

  1. Meeting requirements

  2. Zero defects

  3. Customer satisfaction

  4. All of the above

  5. 1 & 3 only
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Quality has multiple dimensions: meeting requirements (specifications), zero defects (technical perfection), AND customer satisfaction (fitness for use). All three perspectives are valid definitions of quality in different contexts. Option 1 & 3 only excludes the zero-defects view, which is incomplete.

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