Multiple choice technology testing

Which of the following is false?

  1. Incidents should always be fixed.

  2. An incident occurs when expected and actual results differ.

  3. Incidents can be analysed to assist in test process improvement.

  4. An incident can be raised against documentation.

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Not all incidents must be fixed; they can be rejected, deferred, or accepted as known limitations. The other statements correctly define incidents as discrepancies between expected and actual results, which can apply to documentation and assist in process improvement.