A customer wants to clear any reservations for storeroom items done on a workorder as soon as it is put in status Completed(COMP).What should be the best option meet the stated requirement?
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Customize Status Handler classes on Workorder application
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Change the Reservation cron-task settings
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Change Organization option to clear reservations
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Configure a Workflow to clear reservations on status change
In Maximo, Organization options include a setting to automatically clear reservations when a workorder reaches Completed status. This is the simplest, standard configuration approach. Customizing Status Handler classes (A) requires Java code changes, the Reservation cron-task (B) handles periodic processing not immediate triggers, and Workflow (D) would work but is more complex than the org-level setting.
In IBM Maximo, whether reservations for storeroom items on a work order are automatically cancelled when the work order reaches Completed (COMP) status is governed by an Organization-level option (a setting on the Organization application, often referred to as auto-cancelling/clearing reservations on WO completion) rather than by custom code. This is the intended, supported configuration path for this exact behavior, avoiding custom development. Customizing Status Handler classes or building a Workflow would work but represent unnecessary custom development when an out-of-the-box organization setting already covers this need; adjusting the reservation cron task affects scheduled reservation processing broadly, not this specific completion-triggered behavior.