Multiple choice technology

Who provides accurate and timely updates on status of the incidents to internal and external parties ?

  1. Triage

  2. Incident Engineering

  3. Service Operations center

  4. Corporate communication group

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Incident Engineering is responsible for providing accurate and timely status updates on incidents to both internal and external stakeholders. This is their core communication function during incident management.