Multiple choice technology

Which role or function is responsible for monitoring activities and events in the IT Infrastructure?

  1. Service Level Management

  2. IT Operations Management

  3. Capacity Management

  4. Incident Management

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

IT Operations Management is responsible for monitoring and controlling IT infrastructure activities and events. They ensure day-to-day operational stability and respond to service disruptions. Service Level Management manages SLA compliance, Capacity Management plans capacity needs, and Incident Management handles individual incident resolution.