Multiple choice technology

Who is responsible for the time to restore (TTR) of service impact events ?

  1. AOD

  2. TDO

  3. Triage

  4. Hi-Pri

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

TDO (Technical Delivery Operations) is responsible for Time to Restore (TTR) metrics for service impact events. TTR measures how quickly service is restored after an incident, and TDO owns this operational metric. AOD, Triage, and Hi-Pri teams have different responsibilities in the incident lifecycle.