Multiple choice technology web technology

What does the standard SLA "Default" do

  1. (a) Push the assignment along a flow action automatically.

  2. (b) Transfer assignment to manager upon reaching the deadline.

  3. (c) Imposes a goal of two days and a deadline of five days.

  4. (d) Transfer assignment to a workbasket when it is open at deadline time.
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Pega's out-of-the-box 'Default' SLA rule automatically applies a goal of two days and a deadline of five days to the assignment. It does not perform automatic routing or escalations by default.

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