Multiple choice technology What does the standard SLA "Default" do (a) Push the assignment along a flow action automatically. (b) Transfer assignment to manager upon reaching the deadline. (c) Imposes a goal of two days and a deadline of five days. (d) Transfer assignment to a workbasket when it is open at deadline time. Reveal answer Fill a bubble to check yourself C Correct answer Explanation Pega's Default SLA automatically applies standard time expectations to assignments when no other SLA is specified. It establishes a 2-day goal for optimal completion and a 5-day deadline as the maximum allowable duration before escalation occurs.