Multiple choice technology testing

Which one of the following status changes of a Service Request is not valid?

  1. On Hold to Completed

  2. In Progress to In Transit

  3. Validated to Push Back

  4. Revision to Cancelled

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

A Service Request cannot change from 'In Progress' directly to 'In Transit' - it must go through intermediate status steps. The other transitions (On Hold to Completed, Validated to Push Back, Revision to Cancelled) follow valid workflow paths.