Multiple choice technology testing

Which module of V21 provides customers care services

  1. CSM

  2. Pricepaln

  3. Number Management

  4. MPS

  5. All the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

CSM (Customer Service Management) is the V21 module that provides customer care services. It handles customer service requests and interactions. Priceplan, Number Management, and MPS are different modules for other functions (pricing, phone number management, and some other service).

Keep practicing — related questions