Multiple choice technology enterprise content management

Enterprise Content Management means:

  1. A set of technolgies that enable customer relationships

  2. A set of technologies that enable the managment of unstructured content within the organization

  3. A set of technologies that enable knowledge management within the organization

  4. A set of technologies that enable the managment of structured content within the organization
Reveal answer Fill a bubble to check yourself
B,C Correct answer
Explanation

ECM means managing unstructured content (B) and enables knowledge management (C) within the organization. Option A describes CRM, and D is incorrect because ECM specifically handles UNSTRUCTURED content, not structured data.

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