Tag: six-sigma

Questions Related to six-sigma

  1. Defect

  2. Defective

  3. Defect Opportunity

  4. Defect Variation


Correct Option: C
Explanation:

To solve this question, the user needs to understand the concept of quality control and the terminology used in quality management.

The answer to this question is C. Defect Opportunity.

Explanation:

A defect is a nonconformity, or failure to meet a customer requirement. A defective item is one that contains one or more defects.

A defect opportunity is any event or occurrence during a production or service process that provides a chance for a defect to occur. A single item or service can have multiple defect opportunities.

Defect variation refers to the differences in quality among the output of a process.

Therefore, option A is incorrect because it refers to a nonconformity or failure to meet a customer requirement, but does not account for the number of opportunities for a defect to occur.

Option B is incorrect because it refers to an item that contains one or more defects, but does not account for the number of opportunities for a defect to occur.

Option D is incorrect because it refers to the differences in quality among the output of a process, but does not account for the number of opportunities for a defect to occur.

The Answer is: C. Defect Opportunity

  1. Median

  2. Standard Deviation

  3. Mode

  4. Mean


Correct Option: D
  1. Number of defects increase exponentially

  2. Number of defects increase linearly

  3. Number of defects increase following quadratic equation

  4. None


Correct Option: D
  1. An executive observes and critically evaluates his/her company services by playing the role of a customer himself or herself

  2. Observation of how your customer utilizes your service

  3. Customer Contact employees, who have regular conversations with customers

  4. An executive observes his/her company services by playing the role of a manager himself or herself


Correct Option: A
  1. Testing expertise

  2. Buy-in for possible solution

  3. Risk of implementation

  4. Cost-benefit analysis


Correct Option: B
  1. Mean

  2. Median

  3. Mode

  4. Average of Mean, Median and Mode


Correct Option: B
  1. Response Plan

  2. Modified Brainstorming

  3. TRIZ

  4. Cause and Effect Analysis


Correct Option: B
  1. Differences in Averages

  2. Differences in Variation

  3. Differences in Proportions

  4. Differences in distribution shape of values


Correct Option: C
  1. It impacts the customer’s ability to deliver output

  2. It results in significant risk of losing the customer

  3. It could cause harm to the customer

  4. The problem could be solved by doing an Improvement Project


Correct Option: D