Tag: communication services

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Questions Related to communication services

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

State the following statement is True or False:

Closing word before the signature in the letter is the complimentary close.

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Closing word before the signature in the letter is the complimentary close- this is a true statement. Complimentary close of the letter includes customary expressions. For example- thanks and regards, sincerely yours, etc.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

Electronic communication includes all of the following EXCEPT:

  1. Internet logs

  2. Telephone calls

  3. Video-conferencing

  4. E-mail
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Electronic communication includes all of the following, like internet logs, video-conferencing, E-mail, except telephone calls. Telephone calls take place through the telephonic network. It is not one of the modes of electronic communication.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

With reference to e-mail, BCC stands for __________.

  1. Blind Carbon Copy

  2. Bundled Carbon Copy

  3. Before Copy Carbon

  4. Bold Copy Carbon
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

With respect to e-mail, BCG stands for Blind Carbon Copy.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

Choose the incorrect option about e-mail services ___________________.

  1. E-mail is a replacement of Tele-conferencing.

  2. E-mail depends on internet connectivity.

  3. E-mail cannot be considered a confidential mode of communication.

  4. E-mails are not expensive.
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Features of email :-

  • E-mail is an electronic mode of message transmission.
  • It is cost effective.
  • We can send files along with emails as an attachments.
  • Unsolicited mails or spams can be deleted.
  • We can customize our signatures as we want them to look. These signatures can be used for complimentary closure in your emails.
  • Packages like Messenger and Outlook help to compose new messages, forward the mails to different people whose email addresses are registered in the address book.
  • E-mail is not the confidential mode of communication.
  • E-mail depends on internet connectivity.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

While writing an official email _________ should be avoided.

  1. email address

  2. abbreviation like "U" for 'you'

  3. both a & b

  4. none of the above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

While writing an official email abbreviation like 'U' for 'you' should be avoided. Messages which need to get delivered via mail, should be clear and appropriate. Abbreviations should be avoided. Clarity of the information should be maintained in an email.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

You need to provide guidance to your work team on how to use a new database that will become operational next week.

Which of the following would be the most suitable email type to convey the instructions?

  1. Authorization email

  2. Announcement email

  3. Instruction email

  4. None of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

You need to provide guidance to your work team on how to use a new database that will become operational next week.

In this situation instruction email  would be the most suitable email type to convey the instructions. Any instruction or order which needs to  get delivered to a mass of people or a team, then instruction email should be used.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

The pitfalls in e-mail as a correspondence is __________.

  1. confidentiality is not guaranteed always

  2. depends on internet connectivity

  3. cannot replace direct communication

  4. all of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation
Email can be referred as messages which are delivered from one computer to another computer through the electronic mode of transmission. Email are widely used as a means of communication in daily life. The pitfalls in e-mail as a correspondence are:a) confidentiality is not guaranteed always
b) depends on internet connectivity  c) cannot replace direct communication.
Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

Which one of the following is a system of interlinked documents accessed via internet?

  1. Intranet

  2. Extranet

  3. World Wide Web

  4. Local area network
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The World Wide Web, or "Web" for short, is the very large subset of the Internet dedicated to broadcasting HTML pages. It is a system of inter linked documents accessed via internet.

Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

Attachment with the e-mail may _______.

  1. slow down delivery of the email

  2. be vulnerable to viruses

  3. both a & b

  4. none of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation
An email attachment can be described as a computer sent file along with the email. One or more attachments can be sent with an e-mail. Attachment with the e-mail may:
a) slow down delivery of the email
b) be vulnerable to viruses
Multiple choice business organisation and correspondence postal services 4 - rapid communication and other facilities communication services postal services and warehouses communication and transport services importance, types and documentation in warehousing meaning of warehousing and warehousing warehousing

The Information to be communicated in a data communications system is the ___________.

  1. medium

  2. protocol

  3. message

  4. transmission
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The Information to be communicated in a data communications system is the message. In data communication, message is transmitted from one point to another via network system which are designed to convey information from the point of origing to the destination.