Banking Financial Awareness · General Awareness
Banking Services and Operations
1,239 Questions
Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.
Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology
Banking Services and Operations Questions
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Overdraft facilities
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Discounting Bills of Exchange
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Mosey at Call
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Purchase and Sale of Securities
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Remittance of Funds
D
Correct answer
Explanation
Purchase and Sale of securities (Government bonds, securities) is a secondary function of commercial banks, also called agency functions or utility functions. Primary functions are accepting deposits and lending. Overdraft facilities, discounting bills, money at call, and remittances are all primary banking functions, not secondary.
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It is operated through Pull messages.
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One-Time password (OTP) is a type of pull message.
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Most SMS banking solutions are add-on products.
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The lack of encryption on SMS messages is an area of concern.
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None of these
B
Correct answer
Explanation
In SMS banking, pull messages are initiated by the customer (e.g., balance inquiry, mini-statement requests), while push messages are sent by the bank without a customer request (e.g., OTPs, alerts). Option B incorrectly states that OTP is a pull message, when in fact OTPs are classic push messages sent by the bank in response to a transaction initiated elsewhere, not via SMS request. This makes option B the incorrect statement that the question seeks.
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Account opening fee
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Annual maintenance fee
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Annual fee for spot conversions of one currency into another
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Custodian fee
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Transaction fee
C
Correct answer
Explanation
Demat account charges typically include account opening fees, annual maintenance charges, custodian fees, and transaction fees. These are standard operational costs for maintaining electronic securities. Option C describes 'Annual fee for spot conversions of one currency into another' - this is a forex/foreign exchange service charge, completely unrelated to Demat account operations. Currency conversion is not a function performed by Demat accounts, making this the option that is NOT a major charge on Demat accounts.
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Amount of Cash Reserve in the Country
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Cash Reserve Ratio
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Special Drawing Rights
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Monetary Policy of the Central Bank
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Willingness of Customers to Borrow
C
Correct answer
Explanation
Credit creation by banks depends on: the amount of cash reserves in the banking system (more cash = more lending capacity), the Cash Reserve Ratio set by the central bank (lower CRR = higher credit creation), the central bank's monetary policy (which influences lending rates and money supply), and customers' willingness to borrow (demand for credit). Special Drawing Rights (SDR) are an international reserve asset created by the IMF, not a factor in domestic bank credit creation - SDRs relate to international liquidity, not a country's internal banking credit multiplier.
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ATM facility
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Issuing credit cards
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Venture capital financing
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Creating deposits
D
Correct answer
Explanation
Commercial banks have traditional functions (accepting deposits, lending, creating deposits) and non-traditional modern functions. Creating deposits through lending is a FUNDAMENTAL traditional function of banking - it's how banks create money. ATM facilities, credit cards, and venture capital financing are modern, non-traditional services that banks have diversified into.
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Mortagage
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Money
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Management
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Market
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None of these
C
Correct answer
Explanation
Yes, it is the correct choice. In CAMEL rating, M stands for management.
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Banks in India partially implement narrow banking.
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There is rarely a problem of ALM.
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It helps banks to reduce their NPA.
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All of the above
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None of these
D
Correct answer
Explanation
Yes, it is the correct choice.
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Consumer durables loan
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Education loan
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White loan
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Consumer Personnel loan
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None of the above
A
Correct answer
Explanation
Yes, it is the correct choice. Consumer durables loan is meant for purchasing white goods.
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Cash only
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Gold
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G-Securities
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G-bonds
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Options 2, 3, 4 are true
E
Correct answer
Explanation
Yes, it is correct choice. SLR is kept by banks in the form of G securities, G- bands, GOLD.
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NBFC cannot accept demand deposits.
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Credit gurantee corporation is available to the depositors of NBFC.
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NBFC does not form a part of payment.
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NBFC cannot issue cheques drawn on it.
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All of the above
B
Correct answer
Explanation
Credit gurantee corporation is not available to the depositors of NBFC. So this is the right choice.
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capital expansion
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credit expansion
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credit control
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credit creation
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none of these
D
Correct answer
Explanation
The power of the commercial banks to expand deposits through expanding their loans and advances is known as credit Creation. So this is correct answer.
C
Correct answer
Explanation
In monetary economics, M3 is considered the broader measure of money supply as it includes M1 (currency + demand deposits) plus M2 (savings deposits) and time deposits. M1 is the narrowest measure representing only the most liquid forms of money. M4 would be even broader if it exists in the system, but M3 is typically cited as the key broad aggregate.
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Contingency Fund
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Consolidated Fund
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Private Accounts
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Public Accounts
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Opening accounts of finance companies
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Financial analysis of balance sheet figures
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Opening accounts of High Net worth Individual(HNIs)
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Opening accounts of underprivileged persons at affordable cost
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None of these
D
Correct answer
Explanation
Financial inclusion focusses on opening accounts of low income groups or disadvantaged of the society.
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It is a networking of branches.
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It is the process which is completed in a centralized environment.
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It is a step of a bank towards enhancing the convenience of its customers.
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Anywhere and anytime banking is the concept associated with CBS.
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None of these
E
Correct answer
Explanation
All the above options are true about core banking solutions. Hence, option 5 is correct.