Banking Financial Awareness · General Awareness

Banking Services and Operations

1,239 Questions

Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.

Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology

Banking Services and Operations Questions

Multiple choice
  1. Overdraft facilities

  2. Discounting Bills of Exchange

  3. Mosey at Call

  4. Purchase and Sale of Securities

  5. Remittance of Funds

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Purchase and Sale of securities (Government bonds, securities) is a secondary function of commercial banks, also called agency functions or utility functions. Primary functions are accepting deposits and lending. Overdraft facilities, discounting bills, money at call, and remittances are all primary banking functions, not secondary.

Multiple choice
  1. It is operated through Pull messages.

  2. One-Time password (OTP) is a type of pull message.

  3. Most SMS banking solutions are add-on products.

  4. The lack of encryption on SMS messages is an area of concern.

  5. None of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In SMS banking, pull messages are initiated by the customer (e.g., balance inquiry, mini-statement requests), while push messages are sent by the bank without a customer request (e.g., OTPs, alerts). Option B incorrectly states that OTP is a pull message, when in fact OTPs are classic push messages sent by the bank in response to a transaction initiated elsewhere, not via SMS request. This makes option B the incorrect statement that the question seeks.

Multiple choice
  1. Account opening fee

  2. Annual maintenance fee

  3. Annual fee for spot conversions of one currency into another

  4. Custodian fee

  5. Transaction fee

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Demat account charges typically include account opening fees, annual maintenance charges, custodian fees, and transaction fees. These are standard operational costs for maintaining electronic securities. Option C describes 'Annual fee for spot conversions of one currency into another' - this is a forex/foreign exchange service charge, completely unrelated to Demat account operations. Currency conversion is not a function performed by Demat accounts, making this the option that is NOT a major charge on Demat accounts.

Multiple choice
  1. Amount of Cash Reserve in the Country

  2. Cash Reserve Ratio

  3. Special Drawing Rights

  4. Monetary Policy of the Central Bank

  5. Willingness of Customers to Borrow

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Credit creation by banks depends on: the amount of cash reserves in the banking system (more cash = more lending capacity), the Cash Reserve Ratio set by the central bank (lower CRR = higher credit creation), the central bank's monetary policy (which influences lending rates and money supply), and customers' willingness to borrow (demand for credit). Special Drawing Rights (SDR) are an international reserve asset created by the IMF, not a factor in domestic bank credit creation - SDRs relate to international liquidity, not a country's internal banking credit multiplier.

Multiple choice
  1. ATM facility

  2. Issuing credit cards

  3. Venture capital financing

  4. Creating deposits

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Commercial banks have traditional functions (accepting deposits, lending, creating deposits) and non-traditional modern functions. Creating deposits through lending is a FUNDAMENTAL traditional function of banking - it's how banks create money. ATM facilities, credit cards, and venture capital financing are modern, non-traditional services that banks have diversified into.

Multiple choice
  1. NBFC cannot accept demand deposits.

  2. Credit gurantee corporation is available to the depositors of NBFC.

  3. NBFC does not form a part of payment.

  4. NBFC cannot issue cheques drawn on it.

  5. All of the above

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Credit gurantee corporation is not available to the depositors of NBFC. So this is the right choice.

Multiple choice
  1. M1

  2. M2

  3. M3

  4. M4

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In monetary economics, M3 is considered the broader measure of money supply as it includes M1 (currency + demand deposits) plus M2 (savings deposits) and time deposits. M1 is the narrowest measure representing only the most liquid forms of money. M4 would be even broader if it exists in the system, but M3 is typically cited as the key broad aggregate.

Multiple choice
  1. Opening accounts of finance companies

  2. Financial analysis of balance sheet figures

  3. Opening accounts of High Net worth Individual(HNIs)

  4. Opening accounts of underprivileged persons at affordable cost

  5. None of these

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Financial inclusion focusses on opening accounts of low income groups or disadvantaged of the society.

Multiple choice
  1. It is a networking of branches.

  2. It is the process which is completed in a centralized environment.

  3. It is a step of a bank towards enhancing the convenience of its customers.

  4. Anywhere and anytime banking is the concept associated with CBS.

  5. None of these

Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

All the above options are true about core banking solutions. Hence, option 5 is correct.