Banking Financial Awareness · General Awareness

Banking Services and Operations

1,239 Questions

Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.

Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology

Banking Services and Operations Questions

Multiple choice
  1. Debit card

  2. Credit card

  3. ATM card

  4. Payment gateway

  5. Core Banking Solution

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Payment gateway facilitates the payment transaction between th internet customer and the merchant. Payment gateway is the way of authorizing credit card or other forms of electronic payments. Payment gateways help to protect sensitive information like credit card numbers and other account information by encrypting the data they transmit to merchants and payment processors.

Multiple choice
  1. MICR

  2. OMR

  3. Plotter

  4. Switch

  5. Scanner

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Plotter is not used in banking. Plotter draws pictures on paper based on commands from a computer. Plotters differ from printers in that they draw lines using a pen. As a result, they can produce continuous lines, whereas printers can only simulate lines by printing a closely spaced series of dots. Multicolor plotters use different - coloured pens to draw different colours.

Multiple choice
  1. Internet banking

  2. Telephone banking

  3. Debit Card

  4. (2) and (3)

  5. None of the above

Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

None of the above does not require authentication. Authentication is a very important process in banking services. Authentication is required at every step in banking such as Internet banking, ATM card, debit card, credit card, etc.  Authentication is the process of determining whether someone or something is, in fact, who or what it is, declared to be. In private and public computer networks, authentication is commonly done through the use of logon passwords. Knowledge of the password is assumed to guarantee that the user is authentic.

Multiple choice
  1. credits

  2. debits

  3. either (1) or (2)

  4. none of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When you withdraw money, the bank reduces your account balance. In banking terminology, reducing a customer's account is done by debiting it. From the bank's perspective, the customer's account is a liability (money the bank owes), and debiting a liability reduces it. Credit would increase the balance. This is the opposite of how customers record transactions in their own books.

Multiple choice
  1. Credit Swiss

  2. Swiss National Bank

  3. Hyposwiss Private Bank

  4. Wegelin & Co

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Wegelin & Co became the first foreign bank to plead guilty in a United States court for tax evasion cases. This centuries-old Swiss bank closed down in 2013 after admitting to helping wealthy Americans evade taxes through secret accounts. Credit Suisse is a major Swiss bank but not the first to plead guilty, Swiss National Bank is Switzerland's central bank, and Hypo Private Bank is a different Swiss institution.

Multiple choice
  1. National Electronic Fund Transfer

  2. Real Time Gross Settlement

  3. Automated Teller Machine

  4. Bank Overdraft

  5. None of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

 It is in Real Time Gross Settlement that the transfer of funds takes place continuously during the business hours from one bank to another. The transactions are settled as soon as possible.

Multiple choice
  1. social service

  2. financial service

  3. personal service

  4. business service

  5. none of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

It is a financial service. Factoring is the selling of a company accounts receivable at a discount to a factor, who assumes the credit risk of account debtors and receives cash as the debtors settle thier accounts. 

Multiple choice
  1. payment of bill

  2. locker facilities

  3. buying and selling of debentures and shares on behalf of customers

  4. remittance of funds

  5. none of these

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

 It is not an allied service of bank but its main service. Commercial banks provide the facility of funds transfer from one place to another through instruments such as bank drafts, pay orders etc. The bank has to provide this facility mandatorily.

Multiple choice
  1. London Inter-Bank Operational Rate

  2. London Inter-Bank Offsite Rate

  3. London Inter-Bank Onsite Rate

  4. London Inter-Bank Offered Rate

  5. None of these

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

LIBOR stands for London Inter-Bank Offered Rate. It is a benchmark interest rate at which major global banks lend to one another in the international interbank market for short-term loans. Option D correctly states 'Offered' rather than 'Operational', 'Offsite', or 'Onsite'.

Multiple choice
  1. regional imbalances

  2. increasing overdues

  3. lower inefficiency

  4. all of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Commercial banks in India suffer from all these problems: regional imbalances (uneven distribution across urban/rural and different states), increasing overdues (non-performing assets and loan defaults), and inefficiency (operational inefficiencies and high costs). This makes option D the correct answer. The other options list only individual problems, not the complete picture.

Multiple choice
  1. Credit Card

  2. ATM

  3. Mobile banks

  4. Networked Branches

  5. Any City Banking

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

ATM (Automated Teller Machine) is the major contributor to 24-hour banking, allowing customers to perform basic transactions like cash withdrawals, balance inquiries, and fund transfers at any time. Credit cards, mobile banks, and networked branches support banking services but ATM provides round-the-clock access.

Multiple choice
  1. Send messages to a distant person

  2. To check our bank account details

  3. Listen to Radio

  4. Searching the location of a place

  5. All of the above

Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

Yes, a latest cellular phone service can help us to do above all activities.

Multiple choice
  1. Balance checks

  2. Account transactions

  3. Payments

  4. Credit applications

  5. All of these

Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

Mobile banking encompasses all banking services accessible through mobile devices, including balance checks, account transactions, payments, and credit applications. It provides comprehensive banking functionality, making 'All of these' the correct answer as it covers all the listed services.