Multiple choice

Which of the following should always be included in planning for the acquisition of IT systems?

  1. Redundant hardware warranties

  2. Consumables currently in stock

  3. Existing hardware warranties

  4. Staff user training

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Acquiring new IT systems is ineffective if the staff cannot use them. Training is a critical component of the implementation plan to ensure the system delivers value.