Multiple choice

Which of following should always be included when making recommendations to a customer's IT?

  1. the exact specification of any hardware changes

  2. the exact specification of any software changes

  3. any associated redundancies among the staff teams

  4. what will change and what will not change as a result

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Transparency is key in IT recommendations. Clearly stating what will change and what will remain the same helps manage expectations and reduces confusion during implementation.